Account Manager

This is a fully remote position, open to applicants in Netherlands, +1 more country.

📋 Description

• Act as the primary account leader and single point of contact for several significant named accounts.

• Comprehend clients’ principal business and IT challenges to enhance customer value while maximizing company revenue and profit margins.

• Organize and take ownership of account plans for commercial accounts.

• Oversee deals, opportunities, and value or volume portfolios.

• Promote company products and solutions while capitalizing on existing account opportunities.

• Build professional relationships with clients up to the executive level, mainly with IT decision-makers.

• Evaluate win/loss ratios and suggest enhancements.

• Utilize external partners to facilitate solution sales.

• Direct volume and specific value products to specialists or partners when necessary.

• Lead deal pursuits alongside presales, specialists, and inside sales teams.

• Meet and manage quotas in line with regional guidelines.

• Record and maintain accountability for opportunities within pipeline tools and processes.

• Propose and apply pipeline management practices.

• Execute margin recovery activities and strategies.

• Serve as the first point of contact for owned accounts with global business teams.

• Mentor, coach, and guide inside account representatives or inside sales personnel.

• Contribute to or formulate sales policies and strategies for the designated business segment.

⛳️ Requirements

• Preferred university or Bachelor's degree.

• Generally, 3–5 years of pertinent experience.

• Required experience in account management.

• Background in product specialties such as computers, printers, servers, or storage.

• In-depth knowledge of key customer types or clients for specific products.

• Potential experience within the industry.

• Experience in Inside Account management with large, complex commercial accounts.

• Strong IT acumen aligned with company services or product offerings.

• Skills in partner management and understanding of partner organizations.

• Capability to evaluate solution feasibility from both technical and business viewpoints.

• Proficiency in conceptualizing and articulating targeted solutions from proposal through to contract sign-off.

• Negotiation skills and the ability to frame customer value propositions effectively.

• Ability to effectively utilize resources to pursue revenue-generating opportunities.

• Capacity to understand customer business challenges and translate them into company solutions.

• Adequate knowledge of products, services, and core business of clients to sell transactionally and generate leads.

• Ability to prioritize and drive strategic sales activities across various products or solutions.

• Strong competitive selling skills.

🏝️ Benefits

• Comprehensive benefits package supporting physical, financial, and emotional well-being.

• Opportunities for personal and professional development.

• Potential for career advancement.

• Flexible work arrangements to balance work and personal needs.

• An inclusive workplace culture.

• Commitment to equal employment opportunities.