Account Manager

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Oversee a portfolio of small to medium-sized business (SMB) clients, creating and executing customized digital marketing strategies that encompass SEO, AIO, PPC, SEM, content marketing, and social media initiatives.

• Facilitate consultative meetings and presentations with clients, utilizing campaign performance metrics and comprehensive reports to highlight ROI and identify opportunities for growth.

• Onboard, cultivate, retain, and enhance client account relationships.

• Analyze and utilize data to track campaign performance and refine strategies for optimal ROI.

• Work collaboratively with internal marketing, design, and operations teams to guarantee seamless execution and delivery, leading to exceptional client satisfaction.

⛳️ Requirements

• A minimum of 2 years of experience in digital marketing, SEO, social media, account management, or a related area.

• At least 2 years of experience in managing client/account stakeholder relationships.

• Experience in post-sales account management or full life cycle sales with a keen interest in post-sales account management.

• A proactive self-starter with a growth-oriented mindset and the capability to take prompt, decisive actions.

• Exceptional attention to detail and a meticulous approach to project management and customer journey mapping.

• Outstanding communication skills, both written and verbal, with a customer-focused mindset and a proven ability to build trust and forge strong client relationships.

• Demonstrated expertise and knowledge in SEO and Google Business Profile (preferred).

• Solid understanding of social media marketing and content strategy (preferred).

🏝️ Benefits

• Opportunities for swift professional advancement and development.

• Hands-on training and development, including but not limited to the Semrush Local SEO digital training course and the AM Internal Playbook for customer journey mapping.

• A collaborative and supportive team environment.

• Annual incentives/offsite trips (previous destinations have included Scottsdale and Playa Del Carmen).

• 12+ days of paid time off in the first year.

• Complimentary access to the gym and sauna.