Account Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Serve as the primary contact for EPC accounts and end-user clients, managing EPC relationships.

• Communicate customer needs to engineering, product management, and project teams effectively.

• Engage with EPC process and rotating equipment engineers to position FS-Elliott solutions prior to the issuance of bid packages.

• Develop strategic sales plans for targeted projects and guide Sales Support during the quoting and bidding processes.

• Provide technical presentations to both current and prospective customers.

• Collaborate with Product Management to explore alternative solutions for non-standard applications.

• Negotiate orders and contracts in conjunction with Finance, Legal, and Contracts Administration.

• Identify technical and commercial risks and formulate mitigation strategies.

• Coordinate with Aftermarket teams throughout the installation and commissioning phases.

• Cultivate customer relationships into long-term service agreements and future project opportunities.

• Monitor EPC project activities and competitor offerings throughout the Americas.

• Share market insights and contribute to enhancements in product and process.

• Maintain a precise pipeline and forecast using Salesforce.

⛳️ Requirements

• Proven experience in selling engineered equipment, preferably rotating equipment or compressors, to EPC firms or industrial end-users.

• Solid understanding of how EPC projects are specified, bid, and awarded, including vendor qualification and technical bid evaluation processes.

• Fundamental technical knowledge of compressed air and gas compression systems, along with the confidence to discuss these topics with engineers.

• Excellent communication skills with the ability to engage customers clearly and thoughtfully.

• Strong negotiation, presentation, and persuasion capabilities along with sound business judgment.

• A proactive, solution-driven mindset with a keen interest in understanding challenges and identifying effective solutions.

• A collaborative attitude focused on team and customer success, while also being capable of independent work.

• Reliability, integrity, and accountability in managing responsibilities and commitments.

• Organizational skills to handle multiple long-cycle pursuits and priorities while adhering to deadlines.

• Willingness to travel up to 50% to support customer relationships.

• Proficiency in Microsoft 365, ERP tools, and Salesforce CRM.

• A bachelor’s degree in engineering or business is preferred, or an equivalent combination of education and experience.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company matching.

• Opportunities for professional development and career advancement.

• Flexible work environment and travel opportunities.