Account Manager

This is a fully remote position, open to applicants in Connecticut, +18 more states.

📋 Description

• Collaborate with Account Executives to provide exceptional service to clients.

• Build strong relationships both externally and internally to enhance customer satisfaction, membership, and revenue for current clients.

• Establish effective working relationships with client contacts to facilitate case renewals and retention.

• Implement tactical elements of the account team's strategic plan for customers.

• Work together with account team members and support functions on service or complex product-related issues.

• Partner with team members during client installations.

• Participate in open enrollment meetings.

⛳️ Requirements

• 2-5 years of experience in the Health Insurance industry.

• Proficient in desktop software applications such as email, Word, PowerPoint, Microsoft Teams, Salesforce, and AI tools.

• Excellent critical thinking, time management, and organizational abilities.

• Willingness to travel up to 25% (including potential overnight stays).

• Experience with self-funded insurance is preferred.

• Knowledge of stop-loss insurance is preferred.

• An active Life and Health License in the state of residence is preferred.

• A Bachelor's degree is preferred.

• A High School diploma combined with 4 years of relevant experience is acceptable.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources to support physical, emotional, and financial well-being.

• CVS Health bonus, commission or short-term incentive program.