Account Manager

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Provide support to the West side of Michigan as part of a team focused on program delivery.

• Execute commercial energy efficiency utility rebate programs.

• Interact directly with customers engaged in programs along with their trade allies and contractors.

• Work in collaboration with the program team to achieve client objectives.

• Cultivate a thorough understanding of the business customer landscape.

• Inform customers and trade allies/contractors while promoting awareness and participation in energy efficiency rebate initiatives.

• Design outreach strategies to identify and engage various commercial customer segments.

• Develop a pipeline of commercial customers and oversee projects until completion.

• Act as a liaison between customers and contractors to enhance satisfaction with the program.

• Incorporate program offerings into customer operations to elevate service and satisfaction levels.

• Identify, schedule, and coordinate events as well as program presentations.

• Utilize a CRM system on a daily basis.

• Generate monthly activity reports and monitor progress towards program goals.

• Travel within the West side of Michigan approximately 50–75% of the time.

⛳️ Requirements

• Relevant experience in a professional role such as sales, energy efficiency, consulting, or a similar domain.

• Knowledge of or experience in energy efficiency is preferred.

• Residing in or near Kent County is essential.

• Self-driven with the ability to work with minimal supervision and effectively communicate task progress.

• Capable of managing tight deadlines, shifting priorities, and various interruptions.

• Proficient in Microsoft Office applications.

• Experience or familiarity with technical trades would be an advantage.

• A high school diploma or equivalent is required.

• If applicable, must meet all DOT qualification criteria and adhere to relevant federal, state, and local transportation regulations.

• Must be authorized to work in the country where the position is located without needing employer sponsorship or support.

• Candidates must successfully pass pre-employment screening.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• Company-sponsored health care concierge service.

• 401(k) plan with company matching contributions.

• Paid leave for vacation, sickness, personal matters, and parental leave.

• Paid Volunteer Time.

• Employee Recognition Program – exchange recognition points for gift cards.

• Employee Assistance Program.

• Access to on-demand training courses.