Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Propel sales by actively engaging and supporting CIEE's network of International Representatives.

• Examine recruitment trends, market dynamics, and partner performance to pinpoint growth opportunities and aid in strategic decision-making.

• Supervise partner pipelines and proactively recognize, address, and escalate issues that may impact recruitment objectives or program delivery.

• Cultivate and sustain business relationships with existing and potential partners in designated markets.

• Investigate and identify new market opportunities for CIEE programs.

• Compile and analyze sales reports and performance metrics to discern trends, assess outcomes, and guide market and departmental strategies.

• Recognize risks and opportunities within assigned markets and formulate plans to meet or surpass budget targets.

• Collaborate with program and product owners to create and implement market-specific sales strategies.

• Work in partnership with Operations and internal stakeholders to deliver timely support and exceptional service to International Representatives.

• Stay informed about BridgeUSA regulations, industry trends, market changes, and competitor activities.

• Represent CIEE at webinars, conferences, partner meetings, and other recruitment-related events.

• Undertake new projects and responsibilities assigned by the Manager and Director.

⛳️ Requirements

• A Bachelor's degree is required.

• A minimum of 3–5 years of sales and account management experience is required, preferably with international clients.

• Experience in education sales is highly preferred.

• Proficiency in managing leads and data within CRM systems is required; Salesforce experience is strongly preferred.

• Strong skills in MS Office, including Excel, are required; advanced Excel and reporting skills are strongly preferred.

• Excellent analytical and problem-solving abilities.

• Capacity to manage multiple priorities in a fast-paced environment.

• Proven experience in building credible relationships across functions and management levels.

• Experience living, studying, teaching, and/or working abroad is strongly preferred.

• Ability to navigate across cultures and international borders.

• Comfort with learning new technologies.

• Motivated, ambitious, and enthusiastic about supporting sales in a competitive landscape.

• A desire to thrive in a global and collaborative team environment.

• Outstanding interpersonal, communication, and multitasking skills.

• Proficiency in a second language is preferred.

• Willingness to travel domestically and internationally for conferences, partner meetings, and other business necessities.

• Commitment to embracing CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and its culture.

• A background check, reference check, and verification of education and employment will be conducted as conditions of employment.

🏝️ Benefits

• Competitive total rewards package that can increase total compensation by up to 25%.

• Paid time off.

• Parental leave.

• Gym Reimbursement Program.

• Employee Assistance Program.

• Short-term and Long-term Disability coverage.

• Six floating Fridays (subject to eligibility rules).

• Discounts on CIEE Study Abroad Program.

• 403(b) Retirement Plan with employer contributions.

• Comprehensive Insurance Coverage (life, travel, medical, dental, and vision).

• Flexible Spending Accounts/Health Savings Account (medical and dependent).

• Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness).