Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive sales by actively engaging and supporting CIEE's network of International Representatives.

• Analyze recruitment trends, market conditions, and partner performance to uncover growth opportunities and aid strategic decision-making.

• Monitor partner pipelines while proactively identifying, addressing, and escalating issues that affect recruitment goals or program delivery.

• Develop and sustain business relationships with both current and prospective partners in designated markets.

• Research and pinpoint new market opportunities for CIEE programs.

• Prepare and analyze sales reports and performance data to discern trends, measure outcomes, and guide market and departmental strategies.

• Identify risks and opportunities within assigned markets, developing plans to meet or surpass budget targets.

• Collaborate with program and product owners to formulate and implement market-specific sales strategies.

• Partner with Operations and internal stakeholders to provide timely support and exceptional service to International Representatives.

• Stay informed about BridgeUSA regulations, industry trends, market developments, and competitor activities.

• Represent CIEE at webinars, conferences, partner meetings, and other recruitment-related events.

• Undertake new projects and responsibilities as assigned by the Manager and Director.

• Assist the Director of the International Sales Team in achieving annual program sales goals and long-term business development objectives.

⛳️ Requirements

• A Bachelor's degree is required.

• A minimum of 3–5 years of sales and account management experience is required, preferably with international clients.

• Experience managing leads and data within CRM systems is required.

• Proficiency in MS Office, particularly Excel, is required.

• Strong analytical and problem-solving abilities.

• Capability to manage multiple priorities in a fast-paced environment.

• Experience in building credible relationships across various functions and management levels.

• Ability to work across cultures and international borders.

• Comfort with learning new technology.

• Willingness to travel domestically and internationally for conferences, partner meetings, and business needs.

• Commitment to embracing CIEE’s Core Values and culture.

• A background check, reference check, and education and employment verification will be conducted as conditions of employment.

• Experience in education sales is strongly preferred.

• Salesforce experience is strongly preferred.

• Advanced Excel and reporting skills are strongly preferred.

• Experience living, studying, teaching, and/or working abroad is strongly preferred.

• Knowledge of a second language is preferred.

🏝️ Benefits

• Paid time off.

• Parental leave.

• Gym Reimbursement Program.

• Employee Assistance Program.

• Short-term & Long-term Disability.

• 6 floating Fridays (based on our eligibility rules).

• Discounts on CIEE Study Abroad Program.

• 403(b) Retirement Plan with employer contribution.

• Insurance Coverage (life, travel, medical, dental, and vision).

• Flexible Spending Accounts/Health Savings Account (medical and dependent).

• Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness).

• Competitive total rewards package increasing total compensation by up to 25%.