Account Manager

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Establish robust relationships with stakeholders across all levels of client organizations and serve as a consultative partner.

• Assist clients in navigating workflows from assignment requests to invoicing.

• Provide education to clients on utilizing Locumsmart to address business challenges.

• Promote the adoption of both new and existing features.

• Create and implement strategic account plans.

• Conduct business reviews aligned with client objectives.

• Identify growth opportunities within existing clients, including new facilities, service lines, and underutilized features.

• Manage multiple client stakeholders and collaborate with internal teams to fulfill client requirements.

• Monitor client satisfaction, retention, utilization, and revenue growth.

• Relay client feedback and industry insights to influence product development.

⛳️ Requirements

• Outstanding client-facing and consultative abilities.

• Strategic mindset with experience in developing and executing client plans.

• Capacity to manage and sway a diverse range of stakeholders.

• Passion for technology and educating clients on its use.

• Strong knowledge of the locum tenens and healthcare sectors.

• Demonstrated experience in account management or customer success.

• Bachelor’s degree in business or a related discipline, or equivalent experience.

🏝️ Benefits

• 401(k) retirement plan with company matching contributions.

• Comprehensive healthcare benefits, including medical and dental coverage.

• Onsite health centers for employee convenience.

• Corporate wellness initiatives.

• Complimentary behavioral health appointments.

• Flexible work schedules, featuring work-from-home options.

• Recognition programs offering rewards such as trips, cash bonuses, and paid time off.

• Paid parental leave for new parents.

• Coverage for fertility treatments.

• Adoption assistance programs.

• Access to marriage counseling services.

• Customized training resources, including free LinkedIn Learning courses.

• Volunteer time off to encourage community engagement.

• Employee-driven matching grant programs.

• Tuition reimbursement opportunities for continued education.