Account Manager

This is a fully remote position, open to applicants in Maryland, +1 more state.

📋 Description

• Take ownership of the Maryland, Washington D.C., Northern Virginia, and neighboring markets as your business territory.

• Develop and implement a comprehensive, data-driven strategy for the territory.

• Identify market opportunities, whitespace, and avenues for growth.

• Manage territory revenue performance, pipeline health, and accuracy of forecasts.

• Create, qualify, and progress new business opportunities.

• Build and sustain a well-balanced sales pipeline.

• Compete effectively to secure new business and replace current incumbents.

• Establish and expand multi-tiered customer relationships.

• Develop account plans that pinpoint growth opportunities and decision-makers.

• Drive long-term growth and retention of accounts.

• Provide consultative, insight-driven customer engagement.

• Position integrated solutions across instruments, consumables, services, and software.

• Convert technical and scientific requirements into business value and commercial success.

• Lead the opportunity strategy from qualification through to closing.

• Manage intricate sales cycles and negotiate commercial outcomes.

• Collaborate with Technical Sales Specialists, Application Scientists, Service, Marketing, and Strategic Accounts teams.

• Coordinate customer engagement activities seamlessly.

• Monitor customer needs, territory dynamics, and competitive movements.

• Provide market insights that bolster commercial strategy and business planning.

⛳️ Requirements

• Bachelor's degree in Science, Business, or a relevant field.

• 3-5+ years of sales or commercial experience.

• Demonstrated success in meeting or surpassing revenue targets.

• Experience in managing customer relationships and driving territory growth.

• Ability to oversee multiple complex opportunities at the same time.

• Willingness to travel extensively within the designated territory.

• Experience in life sciences, biotechnology, diagnostics, healthcare, or related sectors (preferred).

• Familiarity with capital equipment and/or solution-based selling (preferred).

• Knowledge of flow cytometry and laboratory settings (preferred).

• Experience engaging with both technical and executive-level stakeholders (preferred).

• Proficiency in CRM platforms (e.g., Salesforce) and business analytics tools (preferred).

• Must reside within the assigned commercial territory, typically within a 50-mile radius of Baltimore, Maryland.

• Willingness to travel approximately 50-60% within the assigned territory.

🏝️ Benefits

• Incentives in addition to base salary.

• Access to a market-leading portfolio and collaboration with technical experts and commercial teams.

• Engagement with innovative science and leading institutions.

• Empowerment to take ownership of the business and create significant impact.

• Commitment to an inclusive workplace.

• Workplace accommodations will be considered in accordance with applicable law.

• Potential for COVID-19 vaccination-related employment accommodations/testing where applicable.