Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver exceptional customer service.

• Retain current accounts and facilities.

• Build and maintain relationships with key accounts through quarterly visits.

• Investigate specific account needs and foresee new opportunities.

• Provide marketing and sales insights and recommendations for strategic planning and reviews.

• Develop and execute action plans.

• Uphold quality and customer service standards.

• Address issues and perform audits.

• Recognize trends and propose system enhancements.

• Identify marketing prospects by evaluating consumer needs, market conditions, competitive share, strengths, and weaknesses.

• Project future business and define targeted market share.

• Take responsibility for fulfilling new and diverse requests while seeking opportunities for added value.

• Collaborate with the marketing department on promotional material requirements.

• Manage inventory, place orders, and confirm receipt.

• Organize meetings and participate in trade shows.

• Safeguard organizational integrity by maintaining confidentiality.

• Inform potential facilities about Aria Care Partners’ mission and services.

• Oversee territory travel statewide, visiting nursing home staff and residents.

⛳️ Requirements

• Associate’s or Bachelor’s degree is preferred.

• 3-5 years of relevant experience is required.

• Prior experience in senior living communities, sales, and life/health insurance is preferred.

• Ability to obtain a health and life insurance license.

• Reliable transportation is necessary.

• Capability to lift up to 50 pounds.

• Valid driver's license and a clean driving record are essential.

• Experience with Salesforce and Microsoft Office applications, including Excel, Word, and Outlook, is preferred.

• Strong analytical and critical thinking abilities.

• Capacity to manage multiple tasks and complete assignments promptly.

• Attention to detail and accuracy is crucial.

• Flexibility to adapt to changes, delays, or unexpected situations.

• Dependability and punctuality are required.

• Ability to efficiently complete the required weekly visits.

• Capacity to work effectively in a team setting.

• Strong written and verbal communication skills.

• Must currently hold a life/health insurance license or be able to successfully complete the licensing course and exam.

• Ability to plan weekly travel throughout the state to visit nursing home staff and residents.

• Willingness to travel daily with the potential for 75% overnight stays.

• Must reside within the designated territory.

🏝️ Benefits

• Competitive base salary plus bonuses.

• Mileage reimbursement available.

• PTO and paid holidays for full-time employees.

• 401k retirement plan with company match.

• Medical, dental, and vision insurance offered.

• Company contribution for HSA.

• Flexible Spending Account (FSA) options.

• Company-paid Employee Assistance Program (EAP).

• Life and disability insurance provided.