Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead the strategic expansion and enhancement of Arc'teryx PRO's wholesale and government reseller business throughout the United States.

• Drive Arc’teryx PRO’s brand visibility and commercial execution across wholesale and government reseller channels.

• Manage relationships with PRO wholesale and government reseller partners.

• Identify opportunities for growth and enhance alignment with professional end-user communities.

• Formulate account strategies and enhance market presence in support of LTSP and CPSC priorities, which include sales growth, forecasting, assortment planning, marketing, and investment recommendations.

• Guide owners, buyers, contract leads, and stakeholders through business evaluations, seasonal planning, and new product initiatives.

• Analyze trends in wholesale, government reseller, and territory markets.

• Provide insights into partner performance, market potentials, and long-term growth risks.

• Collaborate with leadership, Business Development, Service, and Operations teams on wholesale strategy, government reseller prospects, dealer tools, and contract implementation.

• Relay partner and government reseller feedback to internal stakeholders to inform product, assortment, service, and commercial planning.

• Support tradeshows, conferences, account meetings, government reseller gatherings, and industry events.

• Implement targeted marketing initiatives and manage the PRO wholesale and government reseller calendar.

• Develop business cases for strategic PRO initiatives.

• Assist in shaping and executing marketing strategies for professional industry partnerships.

• Provide support to key PRO organizations and end-user communities regarding product requirements, purchasing opportunities, and Arc’teryx PRO solutions.

⛳️ Requirements

• Bachelor’s degree or equivalent experience.

• Over 5 years of solution-driven sales experience in wholesale and government procurement.

• Significant experience with a proven track record in account management.

• Deep understanding of customer challenges, evidenced by outstanding customer outcomes and business results.

• Exceptional interpersonal and presentation skills.

• Ability to connect, influence, and communicate effectively with all stakeholders.

• Proficiency in MS Office, ERP software such as SAP, and CRM software such as Salesforce.

• Willingness and capability to travel up to 30% of designated work hours.

• Competence in managing multiple priorities with specific deadlines.

• Curiosity and initiative in identifying root causes and developing effective solutions.

• Flexibility and adaptability when dealing with uncertainty.

• Ability to balance independence and teamwork.

• Commitment to innovative thinking and continuous improvement.

• Dedication to ethical practices.

• Passion for outdoor activities and exploration.

🏝️ Benefits

• Comprehensive health, dental, and vision coverage.

• Mental health support services.

• Fertility assistance benefits.

• Access to a 24/7 Employee Assistance Program (EAP).

• Immediately vested 401(k) retirement savings plan matching.

• Eligibility for the Arc'teryx Annual Incentive Plan.

• Employee Stock Purchase Program (ESPP), where applicable.

• Paid time off policy.

• No Wasted Day program offering dedicated paid days for outdoor exploration.

• Parental leave for both birthing and non-birthing parents.

• Option for a smooth transition back to work.

• Opportunities for professional development.

• Participation in Arc'teryx Academies (events for outdoor skill development).

• Membership in Employee Belonging Councils.

• Access to employee discounts and Pro Deals (exclusive discounted pricing on gear).