Account Manager

This is a fully remote position, open to applicants in Colorado, +1 more state.

📋 Description

• Manage the daily relationships with around twenty key specialty dealers across North America.

• Foster connections with account owners, buyers, marketing teams, leaders of run clubs, and key store personnel.

• Develop tailored growth and engagement strategies for each account that encompass sales, product offerings, marketing initiatives, and community involvement.

• Evaluate sales and inventory metrics and formulate account-specific strategies to enhance sell-through rates.

• Ensure that each dealer is equipped with the appropriate product range, inventory levels, segmentation, and storytelling for the products.

• Dedicate significant time in the market to support stores, train staff, engage in running communities, and understand local consumer preferences.

• Organize and lead product demonstrations, staff wear tests, community runs, and other experiential product trials.

• Oversee the planning and execution of customized account events, from the initial concept and budgeting to execution, assessment, and follow-up.

• Act as the internal representative for influential dealers and consumers, translating their feedback into actionable recommendations.

• Identify and cultivate relationships with high-potential prospective dealers.

• Develop scalable playbooks for account management, demonstration programs, localized marketing, and custom events.

• Establish a pipeline and business rationale for selectively expanding Project Beta specialty partners.

• Position the portfolio as a testing ground for new products, services, partnerships, and consumer experience innovations.

• Enhance cross-functional capabilities with significant potential for growth.

⛳️ Requirements

• Bachelor’s Degree in Business, Marketing, or a related discipline.

• Over 5 years of sales experience in outdoor sales or a related field; ideally focused on apparel and footwear.

• Strong aptitude for relationship building, selling, influencing, and negotiating.

• Highly organized with exceptional attention to detail.

• Strong presentation and communication abilities.

• Excellent organizational skills, analytical capabilities, and a proven history of strategic planning.

• Willingness and ability to travel up to 50% of the time, with accessibility to an airport.

• Proficient in Microsoft Office applications.

• Ability to work effectively both independently and within a team setting.

• Proactive in diagnosing issues and developing effective solutions.

• Highly adaptable and flexible when encountering uncertainty.

• Skilled at balancing autonomy with collaborative efforts.

• Passionate about outdoor activities and lifestyle.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance coverage.

• Support for mental health needs.

• Fertility benefits available.

• 24/7 Employee Assistance Program (EAP) access.

• 401(k) retirement savings plan with immediate vesting and matching contributions.

• Eligibility for the Arc'teryx Annual Incentive Plan.

• Access to the Employee Stock Purchase Program (ESPP), where applicable.

• Paid time off for employees.

• No Wasted Day program, which provides dedicated paid days for outdoor exploration.

• Parental leave for both birthing and non-birthing parents, with options to facilitate a smooth transition back to work.

• Opportunities for professional development.

• Participation in Arc'teryx Academies, which offer outdoor skill-building events.

• Involvement in Employee Belonging Councils.

• Employee discounts and Pro Deals, providing exclusive pricing on gear.