Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Maintain and grow relationships with a diverse portfolio of cooperative and municipality-owned utility clients.

• Collaborate with customers and the Customer Success team to align client requirements with AiDASH solutions and identify growth opportunities.

• Lead contractual renewals and expansions.

• Advocate for AiDASH’s mission and promote the PreventionFirst Platform to existing utility customers.

• Design and implement account and deal strategies for intricate buying processes.

• Foster coalitions of customer advocates across all organizational levels.

• Develop the account management playbook as a founding member of the Account Management team.

• Share valuable insights, best practices, and lessons learned with the GTM team.

• Engage with customers in the field and travel as necessary to build trust, comprehend operations, and secure contracts.

• Assist in delivering combined offerings from AiDASH and Schneider Electric to customers.

⛳️ Requirements

• Over 5 years of experience in utility software and/or service provider roles that involve direct customer interaction.

• A proven history of achieving or surpassing goals in high-performing organizations.

• Demonstrated capability to engage, influence, and motivate decision-makers at various levels within the utility industry.

• Ability to articulate and promote a unique vision for the PreventionFirst Platform.

• Strong problem-solving skills and first-principles thinking for complex, enterprise-level transactions.

• Excellent communication, negotiation, and executive presence.

• Adaptability and resilience in a fast-paced, rapidly changing startup environment.

• Display a high level of ownership, low ego, and a collaborative approach.

• Exhibits curiosity and a willingness to learn from feedback.

• Must be willing to travel approximately 20% as required.

• Must reside in the USA, preferably near a major airport.

🏝️ Benefits

• Comprehensive Medical, Dental, and Vision Coverage: 100% coverage for employees and 80% for their spouses and children.

• Health Reimbursement Account (HRA): Fully funded by AiDASH to cover medical deductibles.

• 401(k) Plan: Eligible to begin contributions after two months of employment; currently, there is no company match.

• Parental Leave: 16 weeks for primary caregivers and 4 weeks for secondary caregivers.

• Generous Vacation Policy: Accumulate 20 vacation days per year, plus an additional flex holiday.

• Winter Break: From December 25 through January 1.

• Inclusive and accessible interview process with accommodations available.