Account Manager

This is a fully remote position, open to applicants in Bulgaria, +2 more countries.

📋 Description

• Propel new business development in the region by discovering, nurturing, and securing opportunities with prospective clients.

• Take ownership of and convert both inbound and outbound leads through effective prospecting and account development.

• Establish and sustain a robust new business pipeline from initial contact through to negotiation and finalization.

• Cultivate relationships with end customers, distributors, and channel partners.

• Recognize growth opportunities through upselling, cross-selling, and expansion within the Acronis portfolio.

• Manage assigned customer contracts, focusing on retention, renewals, and revenue enhancement.

• Oversee customer interactions, qualifications, quotations, pricing discussions, negotiations, and closures.

• Collaborate with distributors, channel partners, Sales Engineers, and Sales Management teams.

• Keep accurate records in Salesforce regarding opportunities, stages, closing dates, next steps, and commercial information.

• Monitor pipeline and forecasts, providing insights into anticipated outcomes while addressing risks and gaps.

• Develop a comprehensive market understanding to identify customer segments, verticals, partners, and regional growth prospects.

⛳️ Requirements

• A minimum of 3 years of experience in sales, renewals, or account management, ideally within the SaaS or cybersecurity sectors.

• Demonstrated success in achieving or surpassing revenue goals, including renewals, upsells, and new business acquisition.

• Proficiency in English at a business negotiation level.

• Experience with channel partners or indirect sales models is highly preferred.

• Strong commercial acumen accompanied by exceptional negotiation and closing capabilities.

• Ability to comprehend and convey the technical value of products to clients.

• Excellent organizational skills, time management, and attention to detail.

• Self-motivated and tenacious, with a proactive stance on follow-ups and pipeline management.

• Familiarity with CRM systems, particularly Salesforce, is advantageous.

• A curious mindset with a willingness to learn and quickly acquire new skills and product knowledge.

• Candidates are required to participate in interviews without AI tools, automated prompts, or third-party assistance.

• Candidates may be required to disable virtual backgrounds or engage in in-person interviews.

🏝️ Benefits

• Equal opportunity employment.

• Applicable criminal, education, and identity background checks for employment offers.