Account Manager, AMI & Metering Solutions

This is a fully remote position, open to applicants in Kentucky, +3 more states.

📋 Description

• Spearhead initiatives alongside Account Managers to enhance sales, secure orders, and establish key technical lines.

• Engage with pertinent accounts and provide consultation to customers on product and system applications.

• Formulate marketing plans and strategies while advising management on their execution and effectiveness.

• Document and monitor the sales pipeline for one or multiple focal areas.

• Design and implement sales strategies for designated focus areas.

• Guide new employees and assist colleagues in learning their roles.

• Deliver prompt, high-quality customer service and ensure timely follow-up on quotes, technical inquiries, and other requests.

• Represent Landis+Gyr and Border States at trade shows, conferences, and industry events.

• Contribute to the planning and sales strategy for technical products and services, promoting agency and distribution lines.

• Facilitate high-level technical discussions with consultants, customers, and team members.

• Maintain a comprehensive understanding of the power grid.

• Collaborate with application engineers on complex issues and provide technical product support.

• Engage with consultants across the territory and sustain communication with customer engineering teams.

• Input TCCM cost-savings documentation for designated customers.

• Assess new products and suggest appropriate stock levels.

• Provide insights to pricing and purchasing regarding product evaluations, code descriptions, inventory management, and pricing developments.

• Conduct training sessions for customers and employee-owners on technical product lines and applications.

• Execute product updates and oversee new product launches.

• Attend and support sales meetings, trade shows, and training programs.

• Offer technical training and presentations for staff and external customers as necessary.

• Carry out other responsibilities as assigned by the supervisor or their designate.

⛳️ Requirements

• Familiarity with Landis+Gyr technology solutions.

• A 4-year technical or engineering degree or equivalent experience is preferred.

• A minimum of 5 years of experience in the technical and business aspects of the focus area is required.

• Outstanding customer service skills, demonstrating competence, accuracy, responsiveness, and engagement.

• Strong interpersonal, written, and verbal communication skills, along with excellent customer service abilities are preferred.

• Capacity to effectively plan, organize, and present information.

• Exceptional attention to detail and organizational skills.

• Ability to perform essential job functions with or without reasonable accommodations.

• A criminal background check is mandatory.

• A Motor Vehicle Record check is required for positions involving driving.

• Drug testing may be required.

🏝️ Benefits

• Health, Dental, and Vision Benefits.

• Accident, Critical Illness, Hospital Indemnity coverage.

• Flexible Spending Account (FSA) & Health Savings Account (HSA).

• Employee Stock Ownership Plan (ESOP).

• Disability Benefits.

• 401(k) Retirement Plan.

• Life Insurance.

• Employee Assistance Program.

• Paid Holidays.

• Paid Volunteer Time.

• Personal Leave time and more.

• Bonuses awarded upon achieving branch and company goals.

• A fully employee-owned company.