Account Manager – 401k

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide sales support to 401(k) Producers and deliver exceptional customer service to assigned clients.

• Oversee procurement, placement, and implementation tasks for defined contribution plans.

• Maintain ongoing communication with clients and address day-to-day service issues as well as vendor management.

• Collaborate with vendors and Third Party Administrators to streamline data collection and analysis processes.

• Organize and participate in client meetings for both prospects and existing clients.

• Keep client files and due diligence documentation up to date.

• Document meeting discussions and prepare minutes for investment committees.

• Create investment reviews and materials for investment committee meetings.

• Assist in the preparation and review of plan applications and plan documents, as well as plan implementation.

• Support auditors in the preparation of Form 5500 and data collection tasks.

• Aid vendors with year-end testing data collection efforts.

• Conduct or assist with participant enrollment meetings.

• Research and support initiatives aimed at enhancing efficiency, productivity, compliance, and profitability.

• Complete Requests for Proposals as needed.

• Manage simple plans with less than $10 million in assets and fewer than 100 participants.

• Collect fees, reconcile accounts, and resolve outstanding balances within a 60-day timeframe post-invoicing.

• Ensure the accuracy and completeness of data in the agency management system.

⛳️ Requirements

• Bachelor’s degree or a relevant combination of education and experience.

• Minimum of three (3) years of related experience in 401(k) account management.

• Familiarity with different types of retirement plans and their operations.

• Knowledge of ERISA guidelines and regulations is essential.

• Experience working with small to mid-sized clients (fewer than 250).

• A valid Series 65 license is required.

• Securities licenses (SIE, Series 6 or 7, and 63) are preferred.

• Strong verbal and written communication, along with presentation skills.

• Excellent interpersonal skills, relationship-building, negotiation, and problem-solving abilities.

• High attention to detail is crucial.

• Ability and motivation to work independently.

• Effective time management skills.

• Strong planning, organizational, and prioritization capabilities.

• Advanced analytical skills are required.

• Proficient in Microsoft Office applications.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company matching contributions.

• Professional development and training opportunities.

• Flexible work arrangements and paid time off.