Account Manager – 401k

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist 401(k) Producers by providing sales support and delivering customer service to designated clients

• Oversee procurement, placement, and implementation processes for defined contribution plans

• Maintain regular communication with clients and aid in daily service challenges and vendor management

• Collaborate with vendors and Third Party Administrators to streamline data collection and analysis

• Organize and participate in meetings with clients, both prospective and current

• Keep client files and due diligence documentation up to date

• Document meeting discussions and prepare minutes for investment committees

• Compile investment reviews and create materials and booklets for investment committee meetings

• Assist with plan applications, document reviews, and the implementation of plans

• Aid auditors in the preparation of Form 5500 and in data collection efforts

• Support vendors during year-end testing and data collection

• Assist with or lead participant enrollment sessions

• Provide support to the 401(k) department using general industry knowledge

• Research and contribute to initiatives aimed at enhancing efficiency, productivity, compliance, and profitability

• Complete Requests for Proposals

• Manage straightforward plans with assets under $10 million and fewer than 100 participants

• Collect fees, reconcile accounts, and resolve outstanding balances within 60 days of billing

• Ensure the accuracy and completeness of agency management system data

• Perform additional tasks as necessary

⛳️ Requirements

• Bachelor’s degree or a comparable combination of education and experience

• At least three (3) years of relevant work experience in 401k account management

• Familiarity with various retirement plan types and their operations

• Knowledge of ERISA guidelines and regulations

• Experience working with small to mid-sized clients (fewer than 250)

• A valid Series 65 license is required

• Securities license (SIE, Series 6 or 7 and 63) is preferred

• Strong verbal and written communication, as well as presentation skills

• Excellent interpersonal skills, relationship-building abilities, negotiation skills, and problem-solving capabilities

• Outstanding attention to detail

• Self-motivation and ability to work independently

• Effective time management skills

• Strong planning, organizational, and prioritization skills

• Advanced analytical capabilities

• Proficiency in Microsoft Office applications

🏝️ Benefits

• Comprehensive benefits package

• Opportunities for professional development

• Collaborative work environment