Account Management, Field Sales Manager

This is a fully remote position, open to applicants in Idaho, +8 more states.

📋 Description

• Provide support to dealers and distributors in aftermarket parts management, focusing on parts sales, customer service, and overall business performance.

• Aid dealers and distributors in executing programs aimed at increasing parts sales.

• Collaborate with DPMs in neighboring regions to assist dealer groups that span across regional boundaries.

• Enhance the operational efficiency of dealer and distributor parts departments.

• Implement strategies to improve dealer and distributor behaviors along with aftermarket parts performance.

• Perform operational audits and suggest corrective measures.

• Foster relationships with Dealer/Distributor Principals and Parts Managers.

• Supply headquarters with field insights regarding program effectiveness, training requirements, market trends, customer behaviors, and competitive activities.

• Counsel dealer and distributor personnel on marketing and financial objectives.

• Propose changes in facilities, personnel, and business planning.

• Evaluate the financial performance of parts business and recommend enhancements in pricing, cost management, and absorption rates.

• Assist in the formulation of annual parts business strategies.

• Promote dealer and distributor parts sales, while developing sales and merchandising initiatives.

• Conduct market analyses for aftermarket parts marketing strategies.

• Monitor territory performance and adjust sales plans to meet targets.

• Engage with end customers alongside dealer and distributor sales and service teams.

• Analyze customer needs and requests from dealer and distributor systems.

• Coordinate requests for technical and managerial training.

• Advocate for headquarters training and provide customized onsite training.

• Act as a technical consultant for company and dealer/distributor systems operations.

• Serve as a liaison between headquarters IT staff and dealer/distributor personnel.

• Implement DTNA sales initiatives such as Excelerator Analytics, Dealer Marketing Tool, Solutionist Selling Techniques, and Parts Academy Training.

• Oversee a substantial territory that encompasses approximately 30 district locations.

⛳️ Requirements

• BS/BA degree plus 8 years of professional experience (or 3 years of directly relevant experience) or a total of 10 years of relevant experience in place of a degree.

• Demonstrated proficiency in Microsoft Office.

• Excellent oral and written communication skills, along with strong presentation abilities.

• Capability to operate at all organizational levels and collaborate across various functions.

• Ability to independently manage and prioritize tasks effectively.

• Proven sales success and a solid background in product sales.

• Strong analytical capabilities.

• Willingness to travel 50% of the time or more is required.

• Familiarity with DTNA's Paragon parts system.

• Knowledge of Salesforce.

• Understanding of Tableau.

• Experience with Excelerator.

• Familiarity with SKUgle.

• Must reside within the designated territory.

• Must be legally authorized to work permanently in the country at the time of application.

• A successful criminal background check is mandatory.

• A pre-employment drug screening may be required.

🏝️ Benefits

• Annual bonus program.

• 401(k) company contribution with a company match up to 6%.

• Non-elective company contribution ranging from 3–7% based on age.

• Starting with 4 weeks of paid vacation.

• 13+ calendar holidays.

• 8 weeks of paid parental leave.

• Employee assistance program.

• Comprehensive healthcare plans.

• Wellness initiatives.

• Onsite fitness facilities at select locations.

• Tuition assistance.

• Paid time off for volunteering.

• Short-term and long-term disability plans.