Account Executive, Upsell

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify new opportunities within current customer accounts

• Execute outbound calls to increase revenue

• Showcase Steer CRM and phone product solutions

• Manage the entire sales cycle from outreach and discovery through demonstrations, proposals, negotiations, and closing

• Understand each shop’s objectives and workflows to offer consultative software recommendations

• Keep an active pipeline, provide accurate forecasts, and maintain updated CRM opportunity records

• Work alongside customer-facing teams to review account history and ensure a seamless post-sale customer experience

• Assist in expanding and scaling revenue within Steer’s current customer base

⛳️ Requirements

• Demonstrated experience in owning and closing full-cycle sales opportunities, preferably in a role focused on expansion or account growth

• Comfortable with making proactive outbound calls to create revenue opportunities

• Strong skills in discovery, presentation, objection handling, negotiation, and closing

• Proven track record of meeting or surpassing activity and revenue targets

• Nice to have: experience in selling SaaS, CRM, communication, or phone solutions

• Nice to have: previous success in increasing revenue and expanding platform usage within an existing customer base

• Nice to have: familiarity with automotive repair shops, home services, or other service-oriented industries

🏝️ Benefits

• 100% remote work

• 100% employer-paid medical insurance

• Flexible PTO with a minimum of 15 days

• Generous parental leave

• FSA and HSA plans

• Equity options

• 401(k)

• Learning stipend

• Work-from-home equipment setup

• High-ownership culture with clear opportunities for career advancement

• Comprehensive benefits and flexible work arrangements