Account Executive, UK Market

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Identify, evaluate, and recruit new Managed Service Providers (MSPs) in the UK market.

• Develop and sustain an MSP pipeline in Salesforce, outlining anticipated volumes and timelines.

• Lead commercial discussions and facilitate MSPs to the signing stage.

• Conduct onboarding sessions, training, and tailored demonstrations.

• Create MSP-specific use cases and provide enabling content.

• Assess and document end-user engagement, building business cases for broader adoption.

• Assist MSPs in cultivating active forward customer pipelines and driving incremental license growth.

• Recognize signs of churn or disengagement and implement corrective action plans.

• Collaborate on growth roadmaps that encompass new customers, use cases, and verticals.

• Ensure accurate Salesforce forecasts and review metrics related to activation, customer acquisition, engagement, and license growth.

• Identify performance gaps, take corrective measures, and present insights to the VP of Sales.

• Act as the primary contact for day-to-day MSP issues, resolving or escalating them with comprehensive context.

• Provide structured feedback regarding product friction, missing features, sales content, and activation processes.

• For distributor-sourced MSPs, manage activation, onboarding, training, adoption, and expansion post the VP Channel's sell-phase handoff.

• Conduct operational rhythms with distributor regional teams, encompassing pipeline, enablement, and issue reviews.

• Supply reliable field data and performance assessments for distributor reviews and escalations.

⛳️ Requirements

• Minimum of 5 years’ experience in B2B SaaS sales, account management, or partner/channel growth.

• Ideally, 2–3 years of experience working with MSPs, distributors, or technology partners.

• Demonstrated ability to acquire new partners and expand existing accounts, managing the entire journey from prospecting and commercial negotiation to onboarding, adoption, retention, and growth.

• Strong consultative selling and discovery abilities.

• Capability to convert customer challenges into practical AI use cases and measurable business value.

• Experience in partner enablement, onboarding, training, and conducting regular pipeline or performance reviews.

• Strong commercial acumen, including precise Salesforce management, forecasting, and utilizing adoption data to identify risks and growth opportunities.

• Technical proficiency to demonstrate a SaaS platform, comprehend integrations and workflows, troubleshoot initial issues, and escalate effectively.

• Excellent communication and relationship management skills with operational teams and senior stakeholders.

• Hands-on, proactive, and accountable approach.

• Comfortable working across various functions, adapting swiftly and taking ownership beyond a limited sales scope.

• Fluent in English.

• Proficiency in additional languages relevant to the territory is advantageous.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career advancement.

• A dynamic and inclusive work environment.

• Flexible working hours and remote work options.

• Comprehensive health benefits and wellness programs.