Account Executive – Strategic

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Implement territory strategies to secure new enterprise business, enhance market presence, and surpass growth objectives.

• Oversee the entire sales process from prospecting to negotiation and closure.

• Establish trusted relationships with C-level executives by understanding their business challenges and engaging in outcome-driven value discussions.

• Remain knowledgeable about competitive dynamics and product innovations to effectively represent Freshworks.

• Collaborate with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk teams.

• Provide mentorship and coaching to colleagues to enhance team performance.

• Create a sales pipeline through outbound outreach, account research, executive engagement, and territory planning.

• Develop and sustain a high-quality pipeline that supports customer acquisition and predictable revenue growth.

• Work alongside channel partners on account targeting, joint prospecting, opportunity development, and customer growth.

• Keep accurate forecasts and maintain up-to-date account and opportunity records in Salesforce.

• Utilize sales engagement, deal collaboration, and coaching tools to progress opportunities.

• Travel approximately 30–40% of working hours to engage with customers and partners, foster relationships, and participate in company events.

⛳️ Requirements

• Generally, eight or more years of experience in quota-carrying, closing SaaS sales with a focus on enterprise accounts.

• Proven history of consistently achieving or surpassing revenue targets.

• Demonstrated capability to navigate complex, medium-to-long enterprise sales cycles.

• Ability to cultivate trusted relationships with technical and executive stakeholders and deliver measurable business results.

• Proven success in generating personal pipeline, acquiring new customers, and converting outbound prospecting into closed business.

• Proficient in pipeline management and accurate forecasting.

• Experience selling alongside channel partners, including joint account targeting, prospecting, opportunity development, and customer expansion.

• Strong solution-selling abilities.

• Capacity to understand customer challenges and position software solutions such as ITSM, IT infrastructure, and employee experience platforms.

• Proficient in Salesforce or a comparable CRM, encompassing opportunity tracking, pipeline management, and forecasting.

• Familiarity with tools like Outreach, Accord, or Yoodli is preferred.

• Collaborative and analytical, with a customer-first approach.

• Willingness to fulfill travel requirements, with or without reasonable accommodation.

🏝️ Benefits

• Multiple options for dental, medical, vision, disability, and life insurance.

• Equity + Employee Stock Purchase Plan (ESPP).

• Flexible Paid Time Off (PTO).

• Flexible spending options.

• Commuter benefits.

• Wellness benefits.

• Adoption and parental leave benefits.