Account Executive – Portugal

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Identify and cultivate new business opportunities through networking, partnerships, events, email campaigns, and targeted outreach.

• Take ownership of qualified opportunities until they are successfully signed.

• Assess and prioritize opportunities based on client needs, budget constraints, and timing.

• Conduct discovery sessions to gain insights into clients' operations, challenges, and objectives.

• Showcase Visor.ai's AI Agents for chat, voice, email, and quality auditing in call centers.

• Collaborate with Product and Delivery teams to create ROI-focused proposals.

• Negotiate and finalize deals through lengthy sales cycles involving multiple stakeholders.

• Facilitate a seamless transition of new clients to the implementation phase.

• Nurture client relationships post-launch and identify opportunities for upselling, cross-selling, and new use cases.

• Manage relationships with partners and clients referred by partners.

• Assist in onboarding new partners.

• Relay client and market insights to the Product team.

• Keep an organized CRM pipeline with well-defined next steps and accurate sales forecasts.

• Stay informed on trends in AI, contact centers, and customer service automation.

• Meet and surpass sales targets.

⛳️ Requirements

• Over 3 years of experience in B2B sales, account management, or business development.

• Practical experience in the contact center or BPO sector, with a thorough understanding of operational processes.

• Background in selling AI solutions for customer service, including outbound prospecting and cold calling.

• Demonstrated success in closing deals and managing the sales process from discovery to signature.

• Familiarity with long sales cycles and engaging in discussions at the manager and director levels.

• Consultative mindset: adept at asking pertinent questions, listening attentively, and crafting proposals that deliver genuine business value.

• Strong negotiation abilities and a talent for building trusting relationships.

• Methodical work style, with experience in managing a pipeline within a CRM system.

• Native proficiency in Portuguese and professional proficiency in English.

• Legal authorization to work in Portugal.

• Experience in banking or insurance (preferred but not required).

• Professional proficiency in Spanish (preferred but not required).

🏝️ Benefits

• Competitive salary, regularly reviewed to reflect your growth with the company.

• Genuine opportunities for advancement within a company expanding internationally.

• Access to AI agents and product support that alleviate your workload.

• Health insurance coverage.

• Flex Benefits available.

• Remote-first working environment.

• Amenities such as free coffee, arcade machines, and access to rooftops and terraces at our offices.

• Regular team-building events.