Account Executive – Mid Market

This is a fully remote position, open to applicants in Colorado, +5 more states.

📋 Description

• Take charge of current mid-market accounts with assistance from the Client Success team.

• Foster and grow relationships with regional senior living operator groups.

• Oversee partnerships centered on broader operator brands and the return on investment for individual communities.

• Enhance client retention, satisfaction, upselling, cross-selling, and partnership development.

• Spot expansion possibilities within designated operator groups.

• Engage with decision-makers, conduct needs assessments, and prepare proposals for multi-site implementations.

• Negotiate contracts, obtain signatures, and collaborate with the Customer Success Manager to facilitate onboarding.

• Ensure accurate forecasting and maintain a coverage of 5× quarterly expansion quotas.

• Develop strategies for customer retention and loyalty leveraging data-driven solutions.

• Optimize onboarding processes and engagement across multiple communities.

• Keep portfolio usage above 70% and achieve a net revenue retention rate of at least 100%.

• Generate and manage qualified growth opportunities through networking, conferences, meetings, cold outreach, and inbound leads.

• Oversee sales activities and opportunities in HubSpot and Salesloft.

• Identify and implement revenue growth avenues through referrals, upsells, and expansions.

• Build stakeholder relationships and support account-based marketing strategies.

• Assist partnership groups with meetings, calls, product demonstrations, and data analysis.

• Analyze customer data, market trends, industry news, and feedback to enhance performance.

• Create weekly call lists and promptly respond to community inquiries.

• Maintain updated knowledge of the product and the senior living industry.

• Utilize CRM tools to monitor account management activities and customize engagement strategies.

⛳️ Requirements

• 2-3 years of experience in the senior living industry.

• Willingness to travel for local, regional, and national meetings.

• Ensure the accuracy and cleanliness of CRM data inputs.

• Manage outbound and inbound sales prospecting activities.

• Act as a subject matter expert on the Rendever product suite and the industry.

🏝️ Benefits

• Health Care Plan (Medical, Dental & Vision).

• Retirement Plan (401k, IRA).

• Life Insurance (Basic, Voluntary & AD&D).

• Paid Time Off (Vacation, Sick & Public Holidays).

• Family Leave (Maternity, Paternity).

• Short Term & Long Term Disability.

• Work From Home options.

• Stock Option Plan.