Account Executive – MDU

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead strategic expansion initiatives within multi-dwelling unit (MDU) and homeowners’ association (HOA) communities.

• Cultivate and sustain connections with developers, property managers, HOA board members, and consultants to generate and nurture quality leads.

• Lead exploratory discussions to identify property objectives, decision-making processes, and resident expectations.

• Create and deliver tailored service proposals that align with Lumos’s capabilities and the specific needs of properties.

• Negotiate access rights, marketing agreements, and bulk service contracts effectively.

• Manage the entire sales lifecycle from opportunity identification to contract finalization and internal transition.

• Collaborate with internal teams on logistics specific to properties, installation readiness, and implementation requirements.

• Monitor and forecast pipeline activities, contributing to regional sales objectives and organizational growth targets.

• Provide strategic insights to marketing, customer experience, and leadership teams to enhance strategy, messaging, and expansion initiatives.

• Keep abreast of market trends, resident preferences, and competitive dynamics to guide sales positioning.

• Represent Lumos professionally, enhancing the brand's reputation within the MDU sector.

⛳️ Requirements

• Demonstrated success in negotiating and finalizing complex agreements involving multiple stakeholder groups.

• Strong business insight with a solid understanding of property management frameworks and operations.

• Exceptional communication and presentation skills, with the ability to engage C-level or board-level audiences comfortably.

• Proficient in CRM systems such as Salesforce.

• Experience in cross-functional collaboration to support project execution and customer satisfaction.

• Over 5 years of B2B sales experience, preferably in telecom, real estate, or MDU settings.

• Background in the fiber, telecom, or broadband industry is highly preferred.

• Self-driven, consultative, and adaptable, capable of thriving in a dynamic, growth-focused environment.

• Willingness to travel regionally for onsite meetings, property visits, and partner interactions.

• Regularly operates a computer, phone, and standard office equipment.

• Capability to travel to properties and regional offices as required.

• Near-constant engagement of sight, speech, hearing, comprehension, and reasoning skills.

• Must be able to remain seated or in a stationary position for extended durations.

• Applicants must be at least eighteen (18) years old at the time of application.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance coverage.

• Competitive compensation packages, including bonus opportunities for eligible roles.

• Paid Time Off and Paid Holidays.

• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).

• Fully employer-funded life and disability insurance.

• Employee Assistance Program (EAP) offering access to professional support for life’s challenges.

• 401K plan with up to a 5% employer contribution and a self-directed brokerage option.

• Wellness program providing education and cash incentives for gym attendance and nutrition initiatives.

• Referral bonuses for employee recommendations.

• Discounts on Lumos Fiber Internet for employees residing in our service areas.