Account Executive – Healthcare Revenue Cycle

This is a fully remote position, open to applicants in California.

📋 Description

• Lead the identification, prosecution, and development of lucrative business opportunities.

• Ensure the effective operation of assigned individual revenue cycle projects.

• Act as the primary executive responsible for client relationships.

• Develop and implement exemplary Revenue Cycle Management practices for business process outsourcing or standalone services.

• Oversee new business initiatives related to assigned projects.

• Provide analytical support for strategic vision and plans that align with revenue growth objectives.

• Formulate, communicate, and execute growth strategies, programs, and processes.

• Create and implement standardized client playbooks and SOPs to ensure consistent revenue cycle metrics and KPIs.

• Collaborate with senior management on systems, processes, and personnel infrastructure to foster growth in Physician Services.

• Manage division business planning and devise strategic initiatives.

• Handle special projects and assignments as needed.

• Foster a service-oriented culture while ensuring the quality of departmental support.

• Evaluate healthcare trends and set the direction for revenue cycle activities.

• Enhance the delivery and support of Hospital Revenue Cycle and Physician Services.

• Monitor customer outcomes and feedback to guarantee satisfaction.

• Comprehend cross-departmental functions and process flows.

• Develop and implement policies and procedures for Physician Services.

• Keep track of regulatory changes and recommend necessary responses.

• Direct Consultants and Analysts to enhance client Physician Services initiatives.

• Assist with on-site operational reviews at client locations and publish action plans or proposals with client CFOs.

• Develop and utilize monitoring and reporting systems.

• Establish performance indicators and maintain communication with clients.

• Continuously evaluate client needs and available Guidehouse solutions.

• Monitor internal quality and performance to ensure client expectations are fulfilled.

⛳️ Requirements

• A Bachelor's Degree and a minimum of 12 years of relevant experience, or an Associate's Degree with at least 14 years of relevant experience is required.

• Relevant experience may substitute for formal education or an advanced degree.

• Experience in a healthcare provider, payor, CBO, business office environment, or outsourcing company is essential.

• Must be a strategic and conceptual thinker and planner.

• Excellent verbal and written communication skills, including proficiency in PowerPoint presentations at the corporate, client “C” suite, or board level.

• Strong problem-solving, market analysis, and evaluation skills are necessary.

• A solid background in Physician and Hospital RCM with a focus on improving yield, cash flow, days, and aging is required.

• Familiarity with major or minor RCM modules within common EHRs such as Epic, Cerner, Meditech, Next Gen, GPMS, etc. is expected.

• Ability to devise and implement a comprehensive business development and marketing plan.

• Experience with branding, product positioning, and product launches is advantageous.

• Understanding of sales and marketing functions is essential.

• Proficiency in Excel, PowerPoint, Outlook, and Word is required.

• Willingness to travel extensively, with up to 50% travel expected.

• Clearance required: None.

🏝️ Benefits

• Medical, Rx, Dental & Vision Insurance.

• Personal and Family Sick Time & Company Paid Holidays.

• Position may qualify for a discretionary variable incentive bonus.

• Parental Leave.

• 401(k) Retirement Plan.

• Basic Life & Supplemental Life Insurance.

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts.

• Short-Term & Long-Term Disability benefits.

• Tuition Reimbursement, Personal Development & Learning Opportunities.

• Skills Development & Certifications.

• Employee Referral Program.

• Corporate Sponsored Events & Community Outreach.

• Emergency Back-Up Childcare Program.

• Flexible benefits package.

• Flexible work arrangements.