Account Executive – Government

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Engage with State and Local Government accounts to drive sales.

• Manage contract renewals, enhance customer satisfaction, boost revenue, and promote customer retention.

• Leverage contact lists to reach out to leads and create sales opportunities.

• Surpass monthly targets for sales, renewals, and churn.

• Greet customers, review service agreements, address inquiries, and uncover additional business opportunities.

• Maintain monthly call quotas.

• Build and nurture customer relationships to enhance sales and expand the customer base.

• Complete customer account management following account evaluations.

• Analyze accounts to identify up-sell and renewal opportunities.

• Monitor and resolve any customer issues that arise.

• Keep track of individual account activities and outcomes.

• Conduct thorough data entry and navigate systems, including independent analysis and decision-making.

• Engage in ongoing training on products, services, and sales methodologies.

• Utilize automated knowledge systems and training resources to provide outstanding service.

• Achieve productivity and sales targets based on defined metrics.

• Meet or surpass departmental objectives and business goals.

• Issue adjustments and credits according to established guidelines and criteria.

• Perform additional tasks and projects as assigned by business management.

⛳️ Requirements

• High School Diploma/GED (Required).

• 2–4 years of experience selling to State and Local Government accounts (Required).

• Proven customer satisfaction skills (Required).

• Strong sales capabilities (Required).

• Excellent attention to detail (Required).

• Effective communication skills (Required).

• Proficient in delivering presentations (Required).

• Strong problem-solving abilities (Required).

• Analytical skills (Required).

• Minimum age of 18 years.

• Legally authorized to work in the United States.

• Willingness to travel.

• Bachelor's Degree (Preferred).

• Significant experience in customer service (Preferred).

• Sales experience in business markets (Preferred).

• Experience in wireless industry sales (Preferred).

• Background in telesales or technical sales (Preferred).

• Customer service experience (Preferred).

• Proficiency in Microsoft Excel (Preferred).

• Technical sales experience (Preferred).

• Inside sales experience (Preferred).

🏝️ Benefits

• Annual stock grant.

• Employee stock purchase plan.

• 401(k) plan.

• Access to free, year-round money coaches.

• Monthly or quarterly sales incentives.

• Comprehensive medical, dental, and vision insurance.

• Flexible spending account.

• Paid time off.

• Up to 12 paid holidays.

• Paid parental and family leave.

• Family building benefits.

• Back-up care options.

• Enhanced family support programs.

• Childcare subsidy.

• Tuition assistance.

• College coaching services.

• Short- and long-term disability coverage.

• Voluntary AD&D coverage.

• Voluntary accident insurance.

• Voluntary life insurance.

• Voluntary disability insurance.

• Voluntary long-term care insurance.

• Discounts on mobile services and home internet.

• Pet insurance options.

• Commuter and transit programs.

• Opportunities for career growth.