Account Executive – EU

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Actively pursue new sales opportunities to enhance revenue growth.

• Take full ownership of the sales process from initial discovery to final closing, which includes qualification, solution presentation, negotiation, and closing.

• Educate prospective customers on the benefits of respond.io.

• Suggest customized solutions based on the specific business needs and usage patterns of customers.

• Manage multiple customer relationships throughout the entire sales journey.

• Address inbound inquiries related to billing, legal, security, and technical issues.

• Advocate for customers and gather feedback to facilitate product enhancements.

• Keep track of industry trends, competitive offerings, and emerging technologies.

• Work in collaboration with Customer Success and other teams on client transitions, feedback, and product improvements.

• Create strategic plans for key accounts to broaden usage and identify upselling and cross-selling opportunities.

• Assist with additional responsibilities and tasks as required.

⛳️ Requirements

• Previous experience in B2B SaaS sales.

• Demonstrated success in selling to mid-market accounts within the EU region.

• Outstanding command of spoken and written English, both clear and concise.

• Fluency in at least one of the following languages: French, German, or Dutch is mandatory.

• A proven history of successfully closing sales deals within a B2B SaaS environment is highly preferred.

• A strong passion for identifying customer needs and ensuring customer satisfaction.

• An ambitious and goal-oriented mindset.

• Ability to excel in a flexible and dynamic work environment.

• Resilience in the face of challenges.

• Familiarity with solution selling or similar sales methodologies.

• Resume must be submitted in English.

🏝️ Benefits

• Virtual events such as talent shows, Among Us nights, and online gaming sessions.

• A highly competitive compensation package.

• A flexible working environment.

• Flexible working hours tailored to your lifestyle, regardless of your location.

• A globally distributed team with a diverse and inclusive culture.

• Opportunities for growth and development alongside collaborative teammates.