Account Executive – Enterprise, SLED

This is a fully remote position, open to applicants in Texas.

📋 Description

• Expand Freshworks’ presence within Higher Education institutions

• Engage multiple stakeholders across colleges and universities

• Deliver tailored ITSM and EX solutions

• Develop customized ITSM and EX strategies for clients in Higher Education

• Showcase how Freshworks’ solutions enhance productivity and boost faculty and staff engagement

• Collaborate with administrators, IT leaders, and HR departments to tackle institutional challenges

• Build, maintain, and execute an effective sales pipeline

• Navigate medium- to long-term sales cycles

• Create and present value propositions that align with institutional goals, priorities, and budgets

• Work alongside Marketing, Solutions Engineers, and Customer Success teams to ensure seamless experiences for prospects and clients

⛳️ Requirements

• 5–8 years of demonstrated success in SaaS enterprise sales

• Extensive experience in selling ITSM and EX solutions

• Previous experience with sales to Higher Education institutions is a significant advantage

• In-depth knowledge of SaaS platforms and their impact on institutional efficiency

• Practical experience with ITSM solutions and EX platforms aimed at enhancing faculty and staff productivity and engagement

• Expertise in solution selling and pipeline management

• Strong analytical skills to evaluate customer needs and offer customized recommendations

🏝️ Benefits

• Dental, medical, vision, disability, and life insurance

• Equity and ESPP

• Flexible PTO

• Flexible spending

• Commuter benefits

• Wellness benefits

• Adoption leave

• Parental leave

• Variable compensation where applicable

• Bonus/equity may be available