Account Executive – Enterprise, SLED

This is a fully remote position, open to applicants in Texas.

📋 Description

• Create customized ITSM and EX strategies for clients in Higher Education.

• Showcase how Freshworks solutions enhance productivity and improve engagement among faculty and staff.

• Collaborate with administrators, IT leaders, and HR departments to tackle institutional challenges.

• Develop, sustain, and manage a comprehensive sales pipeline through medium- to long-term sales cycles.

• Formulate and present value propositions that align with the goals, priorities, and budgets of institutions.

• Work in partnership with Marketing, Solutions Engineers, and Customer Success teams to ensure a fluid prospect and client experience.

⛳️ Requirements

• 5–8 years of demonstrated success in SaaS enterprise sales.

• Significant experience in selling ITSM and EX solutions.

• Previous experience selling to Higher Education institutions is highly desirable.

• In-depth knowledge of SaaS platforms and their impact on institutional efficiency.

• Practical experience with ITSM solutions and EX platforms.

• Expertise in solution selling and effective pipeline management.

• Strong analytical skills to evaluate customer needs and deliver tailored recommendations.

🏝️ Benefits

• Variable Compensation (where applicable).

• Bonus/equity opportunities may be available.

• Dental insurance.

• Medical insurance.

• Vision insurance.

• Disability insurance.

• Life insurance.

• Equity + ESPP.

• Flexible PTO.

• Flexible spending.

• Commuter benefits.

• Wellness benefits.

• Adoption leave.

• Parental leave.