Account Executive – Enterprise, SLED

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Develop customized ITSM and EX strategies tailored for clients in Higher Education

• Showcase how Freshworks’ solutions enhance productivity and improve engagement among faculty and staff

• Collaborate with administrators, IT leaders, HR departments, and other stakeholders within colleges and universities

• Tackle the unique challenges faced by Higher Education institutions and deliver meaningful results

• Build, sustain, and manage a comprehensive sales pipeline

• Oversee medium- to long-term sales cycles within the Higher Education sector

• Develop and present value propositions that align with institutional goals, priorities, and budgets

• Collaborate with Marketing, Solutions Engineers, and Customer Success teams

• Create seamless end-to-end experiences for both prospects and clients

⛳️ Requirements

• 5–8 years of demonstrated success in SaaS enterprise sales

• Significant experience in selling ITSM and EX solutions

• Previous experience selling to Higher Education institutions is highly advantageous

• In-depth knowledge of SaaS platforms and their impact on driving institutional efficiency

• Practical experience with ITSM solutions and EX platforms

• Expertise in solution selling and managing sales pipelines

• Strong analytical skills to evaluate customer needs and provide customized recommendations

🏝️ Benefits

• Dental insurance

• Medical insurance

• Vision insurance

• Disability insurance

• Life insurance

• Equity

• ESPP

• Flexible PTO

• Flexible spending

• Commuter benefits

• Wellness benefits

• Adoption leave

• Parental leave

• Variable compensation where applicable

• Bonus/equity may be available