Account Executive – Enterprise, Healthcare

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify and secure new Healthcare clients.

• Broaden ElevenLabs' presence in the Healthcare market.

• Oversee a varied pipeline that includes large health systems, community hospitals, clinics, and regional providers.

• Discover conversational AI prospects in areas such as scheduling, reminders, after-hours support, benefits and claims inquiries, patient onboarding and outreach, and healthcare provider assistance.

• Keep track of the conversational AI landscape, analyze competitive offerings, assess build-vs-buy considerations, and monitor healthcare AI governance trends.

• Formulate and implement account strategies across patient access, contact center operations, digital initiatives, product management, IT, clinical informatics, compliance, privacy, legal, and information security stakeholders.

• Collaborate with Forward Deployed Engineers to create use cases, oversee Proofs of Value, outline EHR, claims, and telephony integrations, and prepare clients for production scaling.

• Work with the Legal team on strategic negotiations, including Business Associate Agreements (BAAs).

• Provide guidance to clients on generative AI and voice technologies.

• Convey insights from the field to enhance Healthcare positioning, messaging, and references.

⛳️ Requirements

• Minimum of 7 years of experience in quota-carrying enterprise sales within SaaS or technology sectors.

• Familiarity with AI, generative AI, LLM-based products, or API-driven platforms is highly desirable.

• Experience in the Healthcare industry is advantageous but not essential.

• Demonstrated success in closing six and seven-figure deals and managing intricate, multi-stakeholder sales processes.

• Proven capability to navigate from a warm introduction through discovery, Proof of Value, and procurement to closure.

• Experience selling to both technical and business stakeholders, as well as privacy and compliance decision-makers.

• Ability to convert complex technology concepts into tangible business benefits.

• Strong knowledge of enterprise procurement, security reviews, and legal procedures, including HIPAA, BAAs, and PHI data protection assessments.

• Excellent executive presence and relationship-building skills with senior executives.

• Willingness to travel frequently for in-person client meetings and conferences.

• High emotional intelligence, self-awareness, curiosity, humility, and a hands-on approach.

• Comfort working in an early-stage, high-growth setting.

• Strong passion for voice technology and conversational AI.

• Ability to operate within EST, CST, or PST time zones.

🏝️ Benefits

• Annual discretionary professional development allowance.

• Annual discretionary stipend for social travel to connect with colleagues.

• Annual company-wide offsite event.

• Monthly co-working allowance for employees not located near a primary office.

• Option to work from the New York or San Francisco office.