Account Executive, DACH

This is a fully remote position, open to applicants in Germany, +2 more countries.

📋 Description

• Spearhead new business development for Omilia's Conversational AI platform within the German, Austrian, and Swiss markets.

• Manage the complete enterprise sales cycle from qualification to contract closure.

• Take ownership of individual revenue objectives and consistently achieve quota targets.

• Develop and sustain a qualified pipeline of enterprise prospects.

• Advocate for Omilia's value proposition to C-level executives and senior stakeholders.

• Ensure accurate forecasting and maintenance of pipeline data.

• Foster long-term relationships with key accounts and facilitate post-close expansion.

• Identify and qualify opportunities through outbound efforts, referrals, and incoming leads.

• Conduct discovery calls to ascertain business challenges, CX automation requirements, and technical specifications.

• Collaborate with Solutions Consulting and Pre-Sales teams for demonstrations and proof of concept initiatives.

• Create and deliver business cases, ROI models, and proposals.

• Negotiate commercial terms and contracts in partnership with Legal and Finance teams.

• Keep opportunity, forecast, and activity data updated in the CRM.

• Work alongside Marketing on regional campaigns, events, and tailored content.

• Collaborate with Customer Success during account handover and onboarding processes.

• Monitor regulatory, competitive, and market trends in the DACH region.

• Provide reports on pipeline health, deal risks, and revenue progress to the VP of Sales, DACH.

⛳️ Requirements

• Proven history of success in enterprise B2B sales, preferably in SaaS, CCaaS, or conversational/AI technology.

• Experience selling in the DACH region, with proficiency in both German and English (written and spoken).

• Ability to navigate complex, multi-stakeholder sales processes with enterprise clients.

• Strong consultative selling capabilities, able to convert technical features into business value.

• Familiarity with CRM and forecasting tools (e.g., Salesforce) alongside disciplined pipeline management skills.

• Solid negotiation skills and commercial insight.

• Bachelor’s degree in Business, Marketing, or a related discipline, or equivalent professional experience.

• Existing network or previous sales experience in banking, insurance, healthcare, or utilities sectors.

• Understanding of contact center technology, CCaaS platforms, or conversational AI solutions.

• Experience in a scale-up or rapidly growing enterprise software environment.

• Additional regional language proficiency relevant to the DACH market.

🏝️ Benefits

• Fixed salary.

• Long-term employment with paid vacation days.

• Opportunities for professional development (courses, training, etc.).

• Involvement with innovative, cutting-edge technology products that have a global impact in the service industry.

• Enjoyable and skilled colleagues.

• Apple equipment provided.

• Commitment to equal opportunity and fostering a diverse, inclusive workplace.