Account Executive, Customer Expansion

This is a fully remote position, open to applicants in United States.

📋 Description

• Actively reach out to and engage with current Steer customers to identify and finalize upgrades for CRM and phone products.

• Manage the entire sales process from initial outreach and discovery to product demonstrations, proposals, negotiations, and finalizing deals.

• Understand the objectives and workflows of each shop to illustrate how Steer’s platform addresses operational challenges.

• Keep a robust and healthy sales pipeline with precise forecasting and up-to-date records in the CRM system.

• Work alongside customer-facing teams to review account histories and ensure a seamless experience for customers after the sale.

• Discover new opportunities within an established portfolio of accounts.

• Build rapport with small business owners and effectively present arguments for additional platform features.

⛳️ Requirements

• Demonstrated experience in owning and closing full-cycle sales opportunities, preferably in a role focused on expansion or account growth.

• Comfortable making proactive calls to generate revenue opportunities instead of relying solely on incoming leads.

• Strong skills in discovery, presentation, objection handling, negotiation, and closing.

• Proven track record of meeting or surpassing activity and revenue targets.

• Experience in SaaS, CRM, communications, or phone solutions sales is a plus.

• Previous success in increasing revenue and expanding platform use within an existing customer base is advantageous.

• Familiarity with automotive repair shops, home services, or other service-oriented industries is beneficial.

🏝️ Benefits

• 100% remote work.

• 100% employer-covered medical insurance.

• Flexible paid time off with a minimum of 15 days.

• Generous parental leave policy.

• Flexible spending account (FSA) and health savings account (HSA) options.

• Stock options available.

• 401(k) retirement plan.

• Learning stipend for professional development.

• Equipment setup for working from home.

• High-ownership culture with clear paths for career advancement.

• Comprehensive benefits package.

• Flexible work arrangements.