Account Executive – Commercial

This is a fully remote position, open to applicants in Arizona, +1 more state.

📋 Description

• Establish trustworthy relationships across customer purchasing groups, including IT, business leaders, and executives.

• Conduct consultative discovery to uncover business challenges, technical needs, and desired outcomes.

• Communicate the benefits of Cisco CCaaS solutions to influence client decisions.

• Create customized, outcome-oriented solutions utilizing CCaaS and related architectural expertise.

• Collaborate with Solution Engineers and cross-functional teams on technical strategies and account planning.

• Facilitate technical discussions, proof-of-concept, and proof-of-value initiatives.

• Navigate complex sales cycles from qualification through to proposal and closure.

• Develop business cases, proposals, and solution narratives.

• Provide accurate forecasts and assist in pipeline development and deal advancement.

• Leverage market intelligence and competitive insights to set Cisco offerings apart.

• Integrate competitive positioning into account strategies and materials presented to customers.

• Stay updated on industry trends, customer requirements, and emerging technologies.

• Work with product, engineering, and business units to align solutions with market demands.

• Gather customer feedback to shape the product roadmap and drive innovation.

• Collaborate across theater resources to enhance impact and ensure consistent execution.

⛳️ Requirements

• Over 5 years of experience in SaaS, contact center, or software sales.

• Exceptional presentation skills, both written and verbal, for executive audiences.

• Experience in return-on-investment and outcome-oriented sales.

• Familiarity with competitors such as Genesys, Amazon, Five9, NICE inContact, and Avaya.

• Willingness to travel throughout the US or within the region as needed.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with Cisco matching contributions.

• Paid parental leave.

• Short- and long-term disability coverage.

• Basic life insurance coverage.

• Potential availability of Cisco restricted stock unit grants.

• 10 paid holidays each full calendar year.

• 1 floating holiday for non-exempt employees.

• Paid day off for birthdays.

• Paid shutdown during year-end holidays.

• 4 paid personal wellness days.

• 16 paid vacation days each full calendar year for non-exempt employees.

• Flexible vacation time off for exempt employees.

• 80 hours of sick leave granted on the hire date and every January 1st.

• Up to 80 hours of unused sick leave can be carried forward.

• Additional paid time off for critical or emergency family situations.

• Optional 10 paid volunteer days each full calendar year.

• Performance-based incentive compensation for sales staff.

• No cap on incentive earnings once performance surpasses 100% attainment.

• Opportunities for growth and development at Cisco.

• Collaborative and innovative opportunities on a global scale.