Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Educate dealership staff on utilizing Vitu software.

• Collaborate with dealership management to evaluate DMV paperwork processes and procedures.

• Track dealer error rates, maintain an active user list, and oversee RIA/Dealer licenses to ensure adherence to DMV regulations.

• Foster strong business relationships with essential dealership personnel.

• Provide Vitu assistance through phone, chat, and email as required.

• Deliver prompt and proactive customer service and support.

• Recommend program enhancements on behalf of clients and address their issues and concerns.

• Ensure compliance with DMV EVR and RIA protocols through regular audits.

• Resolve or source answers to intricate DMV questions.

• Navigate dealer DMS systems to guarantee accurate calculation of DMV fees.

• Conduct in-person and webinar training on DMV fees.

⛳️ Requirements

• Familiarity with Reports of Sale and other DMV documents for new and used vehicles.

• Preferred experience in account management within a business-to-business context.

• Knowledge of DMV accounting and bundle reconciliation.

• Understanding of EVR programs (E-filing).

• Awareness of DMV regulations related to registration processing.

• Experience configuring and adjusting settings in Chrome and Firefox.

• Proficiency in Microsoft Word, Excel, and Google Drive.

• Ability to communicate effectively with high-level executives.

• Capacity to work independently with minimal supervision.

• Willingness to travel up to 150 miles as necessary.

🏝️ Benefits

• Comprehensive healthcare coverage for you and your family, including Medical, Dental, and Vision.

• Tax-advantaged accounts such as Health Savings Account (HSA) and Flexible Spending Accounts (FSA).

• Generous paid time off (PTO).

• Pet insurance options available.

• Retirement planning assistance.

• Identity theft insurance coverage.

• Life and disability insurance benefits.

• Commuter benefits to ease travel expenses.

• Coverage for accident and hospital, as well as critical illness insurance.

• Tuition reimbursement programs.

• A culture that prioritizes employees first.

• A collaborative and supportive work environment.

• Opportunities for personal growth and contributions to the organization's success.

• Commitment to an equal and inclusive workplace.

• Reasonable accommodations provided upon request for applicants or employees with disabilities.