Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee prospecting, solution selling, and the closing of new business opportunities across Twilio's Messaging, Voice, and Email offerings.

• Grow Twilio’s messaging division with mid-market and enterprise clients within the High Tech sector.

• Drive new customer acquisition with an annual incremental contract value (iACV) quota.

• Manage analytical and consultative sales cycles in competitive vendor sourcing scenarios.

• Comprehend customer business and technical requirements, designing solutions utilizing Twilio’s communications API platform.

• Collaborate with Finance, Legal, Pricing, and Operations to create mutually advantageous contracts.

• Present intricate contractual, technical, and financial information to potential clients.

• Handle multiple projects and deals concurrently.

• Formulate long-term territory strategies and sales plans in conjunction with Sales, Services, Product, and Finance.

• Advocate for customer needs to the Product and Carrier Relations teams.

• Keep abreast of CPaaS industry knowledge while monitoring industry initiatives and capabilities.

• Generate and maintain precise pipeline and forecasts within Salesforce.

• Work collaboratively with team members and peers to exchange best practices.

⛳️ Requirements

• 8 years of experience in tech sales, with at least 6 years in a closing role.

• Proven direct selling experience with technical SaaS or CPaaS.

• Experience in solution selling and multi-threading.

• Conduct outbound prospecting into new accounts.

• Proven track record of securing Mid-Market and Enterprise accounts.

• Technical solutions selling experience with both customers and prospects.

• Ability to collaborate effectively with business and highly technical leaders.

• Analytical account development strategies utilizing data to identify opportunities and demonstrate value.

• History of managing business forecasts and financial models effectively.

• Entrepreneurial mindset with the capability to define processes and create programs.

• Proven record of delivering market-driven outcomes, especially to scaling and enterprise customers.

• Exceptional verbal and written communication skills in English.

• Bachelor's Degree or equivalent experience is required.

• Preferred: experience with telecom companies, CPaaS, SMS aggregators, carriers, or global communications platforms.

• Preferred: quantitative industry expertise in DevOps, Fintech, advertising optimization, investment banking, security, or commodity trading.

• Preferred: experience in selling software, SaaS, CPaaS, or PaaS solutions.

• This role is available to candidates located outside California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State.

🏝️ Benefits

• Competitive salary.

• Generous time off policy.

• Extensive parental and wellness leave.

• Comprehensive healthcare coverage.

• Retirement savings program.

• Eligibility for equity plans.

• Commission opportunities.

• Health care insurance.

• 401(k) retirement account options.

• Paid sick time.

• Paid personal time off.

• Paid parental leave.

• Support for volunteering and donations.

• Remote-first work environment.

• Approximately 20% travel required to engage with customers and colleagues in person.