Account Executive

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Act as the main liaison between the client, Shakers, and the account manager.

• Comprehend the client’s business objectives.

• Translate requests into precise tasks for the team.

• Proactively identify potential risks.

• Guarantee that work is completed on schedule, within the defined scope, and in accordance with the contracted hours.

• Handle multiple clients and various workstreams at the same time.

• Facilitate meetings with stakeholders ranging from analysts to directors.

• Refrain from executing technical deliverables.

⛳️ Requirements

• Proven experience in client service, Customer Success, or account management within a digital agency, consultancy, or technology firm.

• Familiarity with e-commerce and insight into the functioning of online store operations.

• Knowledge of project management tools (experience with ClickUp is advantageous).

• Exceptional written communication skills, including the ability to craft clear and concise emails and meeting summaries.

• Strong organizational abilities to effectively manage multiple clients and workstreams concurrently.

• Confidence in leading discussions with various stakeholders, from analysts to directors.

• Flexibility to work remotely.

• Willingness to engage under an independent contractor (PJ) arrangement.

🏝️ Benefits

• Opportunity to work with a dynamic team in a flexible environment.

• Gain experience in a fast-paced digital landscape.

• Develop skills in client management and project coordination.