Account Executive

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Identify and prioritize target K-12 schools and districts that have music programs by utilizing market research and industry insights.

• Collaborate closely with the Business Development Team to create a sales pipeline from potential new accounts.

• Conduct outbound calls, provide product demonstrations, and proactively visit strategic target customers.

• Initiate and sustain contact with prospects through phone calls, emails, meetings, and various communication channels.

• Inform prospects about products, services, and their specific advantages.

• Address objections and pinpoint opportunities to showcase value.

• Oversee the entire sales cycle from lead generation and cold prospecting to pipeline management, negotiations, and closing deals.

• Achieve or surpass monthly, quarterly, and annual sales quotas and targets.

• Offer insights into pipeline performance and enhance revenue forecast accuracy.

• Keep up-to-date with product knowledge and convert product updates into compelling value propositions and discussion points.

• Collect feedback from prospects and advocate internally for customer-driven improvements.

• Maintain comprehensive CRM records detailing customer information, interactions, sales activities, and progress.

• Transition paying customers to the Customer Success team.

• Work in collaboration with Sales, Customer Support, Customer Success, Marketing, and Product teams.

• Report to the Sales Manager at MakeMusic.

⛳️ Requirements

• 1-3 years of experience in a SaaS sales role.

• Background as a music educator or equivalent experience in music SaaS sales.

• Strong problem-solving and critical thinking abilities with a preference for data-driven decision-making.

• Excellent negotiation and influencing skills coupled with a results-oriented mindset.

• Superior communication and interpersonal abilities in both written and verbal forms.

• Strong organizational skills, capable of appropriately prioritizing tasks and managing multiple projects at once.

• Self-motivated individual with a proven track record of taking ownership of responsibilities while collaborating effectively in a fast-paced, time-sensitive environment.

• Growth mindset: demonstrated ability to learn from errors, discover opportunities within challenges, and commit to continuous improvement.

• Willingness and capability to travel up to 15% of the time.

• Familiarity with our products - MakeMusic Cloud (formerly SmartMusic) is preferred.

• Working knowledge of CRM tools is desirable.

• Familiarity with Google Suite tools is a plus.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance options.

• Health savings and flexible spending accounts available.

• Paid parental leave provided.

• Employee assistance program offered.

• Accident and Critical Illness insurance included.

• Hospital Indemnity coverage available.

• Company-sponsored Short Term and Long Term Disability insurance.

• Company-funded Basic Life Insurance and Accidental Death & Dismemberment (AD&D) coverage.

• Employee-paid Supplemental Life Insurance for employees, spouses, and/or children.

• 401(K) plan with company matching contributions.

• 12 paid holidays each year.

• Discretionary Flexible Time Off policy.

• Complimentary access to company products.

• Corporate discounts offered.

• Resources for professional development available.

• Access to the on-site Performance and Recovery Center (PARC) fitness facility.

• Exclusive employee access to on-site locker rooms and showers.

• Secure indoor bike storage provided.

• Exclusive access to e-bikes for Peaksware employees.

• On-site Music and Podcast Studio available for use.

• Performance-based variable compensation plan in place.