Account Executive

This is a fully remote position, open to applicants in Maine, +4 more states.

📋 Description

• Develop and implement a strategic territory plan aimed at driving the creation of meetings, growth of the pipeline, and revenue generation.

• Perform outbound prospecting and account-based outreach to initiate first meetings and uncover new opportunities.

• Oversee the complete sales cycle, which includes discovery, solution positioning, procurement navigation, and finalizing deals.

• Provide weekly reports detailing activity, pipeline development, and forecasting.

• Meet quarterly and annual targets for pipeline and revenue.

• Build relationships with 911 directors, supervisors, procurement teams, IT leadership, and executive stakeholders.

• Engage with user groups within Public Safety agencies to gain insights into workflows and challenges.

• Maintain and enhance existing customer relationships while generating referral opportunities.

• Showcase NiCE capabilities and articulate the unique value proposition compared to competitors.

• Conduct needs assessments and ensure solution alignment with Presales/Solutions Engineering.

• Assist in crafting technical responses to RFPs, RFIs, bids, and Scopes of Work.

• Gather customer feedback and collaborate with Product Management on market needs and trends.

• Create and deliver presentations to end users, partners, consultants, and executive decision-makers.

• Manage and collaborate with reseller and channel partners.

• Work closely with Marketing, Product Management, Business Development, Project Management, Legal, Professional Services, and Customer Support.

• Take part in marketing campaigns, demos, and initiatives aimed at generating demand.

• Consistently meet targets for meeting creation and pipeline growth.

• Maintain a robust, predictable pipeline that aligns with quarterly revenue objectives.

• Execute co-selling strategies with partners and ensure positive feedback from stakeholders.

⛳️ Requirements

• 3–5+ years of experience in technology sales and/or sales engineering within the Public Safety, 911/PSAP, or Government sectors.

• In-depth knowledge of Public Safety and Criminal Justice workflows, including processes related to digital evidence.

• Demonstrated success in generating pipeline and closing deals in complex public-sector procurement settings.

• Familiarity with government purchasing personnel, RFPs, bids, and state/federal contracts.

• Proven consultative selling approach complemented by strong discovery, demonstration, and presentation abilities.

• High-activity, disciplined sales execution supported by an exceptional work ethic.

• Excellent communication skills, technical aptitude, and creative problem-solving capabilities.

• Capacity to influence senior decision-makers and build trust among diverse stakeholder groups.

• BA/BS in Computer Science, Information Systems, or a related discipline, or equivalent professional experience.

• Willingness to travel approximately 50% of the time.

🏝️ Benefits

• Equal opportunity employment.

• Approximately 50% travel.