Account Executive

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Oversee and cultivate relationships with a designated client portfolio, serving as the main point of contact for insurance and risk management requirements.

• Gain a comprehensive understanding of clients’ businesses, operations, risks, goals, and changing insurance or employee benefits needs.

• Collaborate with Producers to enhance client retention, foster relationship development, and drive account growth.

• Manage the renewal process, including strategies, exposure details, timelines, and deliverables.

• Work in partnership with broking and carrier partners to create insurance or benefits solutions.

• Examine coverage, program structures, proposals, and client documentation for precision and alignment with client objectives.

• Lead or engage in client meetings, renewal presentations, stewardship discussions, and activities focused on relationship management.

• Recognize opportunities to broaden existing relationships by introducing additional Howden capabilities, products, and solutions.

• Coordinate with account management, broking, claims, analytics, and specialty teams to provide client services.

• Assist with inquiries related to policy, coverage, claims, billing, and other account matters.

• Ensure precise and timely maintenance of client and account documentation.

• Stay informed about insurance market conditions, carrier developments, industry trends, emerging risks, and regulatory changes.

• Aid in the onboarding and implementation processes for new client relationships.

• Conduct business in compliance with regulatory standards and Howden policies and procedures.

⛳️ Requirements

• Proven experience in commercial insurance, employee benefits, insurance brokerage, account management, or a related sector.

• Established experience in managing client relationships and providing a high standard of client service.

• In-depth knowledge of Property & Casualty insurance and/or Health & Benefits products and solutions.

• Capability to comprehend client needs and convert them into actionable insurance or benefits strategies.

• Excellent communication, presentation, negotiation, and relationship-building abilities.

• Proficient in collaborating effectively with Producers, brokers, account management colleagues, carriers, and other internal and external partners.

• Strong organizational and project management skills, with the ability to juggle multiple clients, renewals, and priorities concurrently.

• Keen attention to detail and a commitment to accuracy.

• Capacity to work independently while also contributing positively in a team-oriented environment.

• Required insurance license(s) or the ability to acquire necessary licensing based on specialization and applicable regulations.

🏝️ Benefits

• Eligibility for discretionary bonuses.

• 401(k) retirement plan.

• Medical, dental, and vision insurance.

• Healthcare savings and reimbursement accounts.

• Flexible Paid Time Off.

• Paid parental leave.

• Life and Disability insurance.

• Reasonable accommodations, including software, IT, and office configurations.

• Flexible hours or hybrid working arrangements where possible.

• Employee ownership opportunities.

• Career advancement opportunities.

• Opportunities for sustainability and volunteering.