Account Executive

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Take charge of customer relationships and act as the main point of accountability for assigned accounts.

• Develop trusted-advisor connections with key stakeholders and executive sponsors.

• Identify, negotiate, and secure expansion opportunities within current accounts.

• Understand clients’ goals, challenges, and success metrics to position customized solutions.

• Ensure timely delivery of solutions that meet agreed-upon objectives.

• Coordinate internal teams and address escalations effectively.

• Monitor and predict key account metrics while keeping accurate pipeline data.

• Report on account health, risks, and quarterly progress to stakeholders.

• Represent the voice of the customer to Sales, Customer Service, and Product Development teams.

• Collaborate with the wider sales team to discover territory opportunities and formulate scalable account strategies.

• Travel occasionally as required.

⛳️ Requirements

• Demonstrated success in managing and expanding a portfolio of customer accounts in account management, key account, or sales positions.

• Proven history of meeting or surpassing revenue targets.

• Strong ability to communicate, present, and establish credibility with stakeholders at all organizational levels, including executive and C-suite audiences.

• Experience in diagnosing customer needs and providing client-focused solutions.

• Exceptional listening, negotiation, and presentation skills.

• Capacity to manage multiple accounts and competing priorities while ensuring attention to detail and follow-through.

• Proficient in CRM software, such as Salesforce.

• Skilled in MS Office, particularly Excel.

• Must reside in or close to the Phoenix, Arizona area.

• BA/BS degree in Business Administration, Sales, or a related field, or 5 years of equivalent practical experience (preferred qualification).

• 3 years of experience in automotive services, retail, franchise, or another multi-site operating environment (preferred).

• Familiarity with collaborating across Operations, Customer Service, and Product teams to address customer issues at their root cause (preferred).

🏝️ Benefits

• Health and wellness benefits.

• Paid time off.

• Holiday pay.

• Early access to 50% of earned wages at any time through the myFlexPay program.

• Supplemental commissions or bonus incentives may be available depending on the role.