Account Executive

This is a fully remote position, open to applicants in Arizona, +13 more states.

📋 Description

• Execute and consistently enhance order input and management processes with accuracy and efficiency.

• Index orders within document management systems.

• Input customer purchase orders into SAP.

• Handle Conexiom order input.

• Manage exceptions in digital orders and oversee outbound communication documents.

• Liaise with customers to guarantee production-ready orders.

• Provide access to digital ordering tools for new users.

• Ensure that orders accurately reflect their status for customer transparency.

• Address issues and identify solutions.

• Send confirmations and maintain communication with customers.

• Adhere to assigned phone queue hours until 4 p.m. PST.

• Occasionally work overtime during peak seasonal periods as necessary.

⛳️ Requirements

• Preferred experience with SAP or M3 order management systems.

• Required experience with point-of-sale or ERP systems.

• Must be reliable and dependable.

• Willingness to work occasional overtime if required.

• Maintain a positive and professional demeanor.

• Strong skills in problem-solving and prioritization.

• Excellent written and verbal communication skills in English.

• Proficient in Outlook, Word, and Excel.

• Attention to detail and focus.

• Ability to work independently and collaboratively with minimal supervision.

• Capable of organizing, prioritizing, multitasking, and demonstrating flexibility in a dynamic, fast-paced environment.

• Must confirm meeting technical requirements for remote work functionality.

• Authorization to work in the United States is required; employment authorization will be verified through E-Verify.

• Completion of a post-offer background check and substance-abuse testing is mandatory.

• A clear driving record may be necessary for Safety Sensitive and Sales positions.

🏝️ Benefits

• Remote workstation.

• Employer-sponsored medical, dental, and vision benefits.

• Paid sick leave.

• Annual vacation leave.

• Nine paid holidays.

• Ten paid holidays within a calendar year.

• Discounts on company products.

• 401(k) plan with company matching.

• Extensive training opportunities.

• Opportunity to work both with a team and independently with minimal supervision.