Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee relationships with the current HELP customer base of Shine Early Learning.

• Create and implement account plans aimed at retention, growth, and upselling.

• Lead the transition of print-based HELP clients to HELP Connect with onboarding assistance.

• Recognize and chase upselling opportunities for HELP training, certification, and professional development.

• Monitor account health indicators, renewal percentages, and expansion prospects.

• Assist current customers in moving from print to digital solutions.

• Formulate annual sales strategies to expand the HELP customer base by acquiring new logos.

• Manage the sales funnel for new business from lead generation through to closure.

• Foster the adoption of HELP Connect as a standalone digital/SaaS product.

• Identify potential market segments, distribution channels, and partnership possibilities.

• Represent Shine Early Learning at industry conferences, coalitions, and stakeholder meetings.

• Provide market and customer insights to the Product team.

• Collaborate with Marketing on go-to-market initiatives, sales enablement, and demand generation efforts.

• Bundle and strategically position professional development services alongside HELP.

• Align go-to-market strategies with the larger sales and marketing teams.

• Design and establish the sales team framework as the product business grows.

• Ensure precise CRM pipeline reporting and accurate revenue forecasting.

• Analyze sales data to report trends, risks, and opportunities to the Chief Growth Officer.

• Exhibit leadership in alignment with the company's vision, mission, values, and commitments to DEI&B.

• Participate in the Acelero Shine Senior Director Leadership Team.

• Communicate departmental objectives and advancements to executive leadership, business unit leaders, and stakeholders.

• Collaborate on cross-network communications and development initiatives.

• Foster a shared purpose and promote collaboration.

⛳️ Requirements

• Bachelor's degree in Early Childhood Education, Early Intervention, Child Development, Business, or a related discipline is preferred.

• A minimum of 5 years of professional experience in Early Intervention, Early Childhood Education, Early Head Start, or a related area.

• Strong understanding of developmental stages from birth to three, developmental assessments, and the needs of practitioners and programs.

• Proven ability to cultivate trusted relationships with customers, partners, or stakeholders.

• Capacity to comprehend needs and offer consultative guidance and support.

• An entrepreneurial, results-driven mindset.

• Ability to spot opportunities, influence decisions, and drive customer engagement and growth.

• Motivation to take ownership of and meet revenue objectives.

• Familiarity with the Early Intervention and early childhood service delivery framework, including operational procedures, funding models, and the requirements of providers and administrators.

• Comfort with learning and demonstrating digital tools and assisting customers in adopting new technologies.

• Physical examination and background checks are mandatory.

• Possession of a valid driver's license and/or reliable transportation.

• Willingness to travel locally or long distances up to 40% of the time.

• Ability to remain seated most of the time while occasionally bending and reaching.

• Capacity to stand, walk, and bend periodically.

• Ability to perform repetitive wrist, hand, and finger movements.

• Ability to work frequently at close visual range.

• Ability to receive and respond to verbal communication.

• Ability to exert up to 10 pounds of force.

• Preferred: experience in driving digital transformation or transitioning from print to digital.

• Preferred: familiarity with HELP, ASQ, or other developmental screening and assessment instruments.

• Preferred: knowledge of the early childhood regulatory and funding environment.

• Experience with CRM systems or SaaS platforms is advantageous.

🏝️ Benefits

• Medical, Dental, and Vision Insurance with a variety of plan options.

• Health Savings Account (HSA) with company contributions of up to $800 annually.

• Flexible Spending Accounts (FSA) for health and dependent care expenditures.

• 401(k) Retirement Plan featuring a company match of up to 4% with immediate vesting.

• Company-paid Short-Term and Long-Term Disability along with Basic Life Insurance.

• Up to $500 annually in Professional Development Reimbursements.

• Employee Assistance Program (EAP) offering counseling and mental wellness resources.

• Wellness Programs, including virtual fitness, nutrition, and mindfulness sessions.

• Pet Insurance.

• Legal Assistance.

• ID Theft Protection.

• Employee Discount Perks.

• Commission opportunities.

• Remote work environment.

• Commitment to equal opportunity in a diverse and healthy workplace.