Account Director – Utility

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee and enhance a strategic utility customer relationship within the Dallas/Fort Worth region

• Act as the main point of coordination between the customer and Hitachi Energy

• Align customer business objectives with solutions from the power and energy portfolio

• Collaborate with customer executives, internal business units, technical specialists, and project teams

• Identify opportunities and tackle complex business challenges

• Foster long-term account growth, boost customer engagement, increase orders, and enhance customer satisfaction

• Establish and nurture strategic relationships with utility executives and key stakeholders

• Formulate and implement account plans that align with customer priorities and business objectives

• Coordinate resources across various business units to provide customer value

• Identify, qualify, and promote growth opportunities within the designated account

• Facilitate intricate commercial discussions and negotiations

• Monitor customer satisfaction and assist in the timely resolution of significant issues

• Support capture planning, opportunity development, and strategic project pursuits

• Mentor and coordinate account team members to ensure effective execution and customer engagement

• Ensure adherence to relevant external and internal regulations, procedures, and guidelines

⛳️ Requirements

• Candidate must already possess work authorization that allows them to work for Hitachi Energy in the United States

• Bachelor's degree in an engineering, technical, or business discipline is required

• 10+ years of pertinent experience

• Experience in customer-facing sales roles, ideally within the energy sector

• Experience managing direct reports is preferred

• Exposure to a variety of products, customers, geographies, or market segments

• Demonstrated ability to work effectively within a matrixed team environment

• Experience with customer relationship management, sales pursuits, problem-solving, and stakeholder engagement

• Strong business acumen with the capability to comprehend customer priorities, market trends, and commercial considerations

• MBA is preferred

• Pre-employment background checks may involve verification of employment history, education, criminal records, and other relevant information

• Additional or more comprehensive background or security screenings may be required for specific roles

🏝️ Benefits

• Opportunities to engage with innovative technologies that are shaping the future of energy

• A collaborative environment with seasoned professionals across the power industry

• Access to learning platforms and career development programs

• Competitive health and retirement benefits

• Paid leave and flexible work arrangements