Account Director – SLED, Great Lakes

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Provide support to both existing and potential SLED accounts requiring Zayo fiber infrastructure and connectivity services.

• Meet sales and revenue growth objectives through effective account management and the acquisition of new accounts.

• Engage in proactive prospecting and sales efforts to achieve monthly, quarterly, and yearly sales targets.

• Advocate for Zayo products and services within designated account segments.

• Deliver proposals and guide customers throughout the sales process.

• Foster customer relationships, secure ongoing revenue through long-term commitments, and acquire net-new accounts.

• Utilize customer insights, industry knowledge, and service expertise to reach revenue goals.

• Collaborate with the Sales team to formulate account strategies, design solutions, and manage relationships.

• Monitor, assess, and report on sales performance and activities using Salesforce and other reporting tools.

• Provide precise and timely forecasts of sales opportunities and customer engagement records.

• Work in coordination with other departments to ensure customer satisfaction and achieve revenue targets.

• Collaborate effectively while also being capable of working independently with minimal supervision.

⛳️ Requirements

• Bachelor’s degree or equivalent from a four-year college; or a comparable combination of education and experience.

• At least five (5) years of experience in solution selling to large SLED Accounts (public sector/government/education).

• Proven expertise in the E-rate program with the ability to align Zayo’s services with funding cycles, RFP schedules, and qualifying service categories.

• Demonstrated success in developing opportunities prior to procurement, shaping specifications, and influencing project design.

• Familiarity with state contract vehicles, cooperative purchasing programs, and educational consortiums.

• Strong knowledge of Fiber Infrastructure, IP, SD-WAN, Security, and/or Managed Services.

• Consistent track record of achieving targeted sales goals.

• Outstanding verbal and written communication abilities.

• Exceptional skills in customer service and relationship building/maintenance.

• Comprehensive understanding of account management and the strategic selling process.

• Effective problem-solving and interpersonal capabilities.

• Proficient in Microsoft Word, Excel, and PowerPoint; familiarity with Salesforce is a plus.

• Not eligible for employment-based visa sponsorship; Zayo will not provide, transfer, or assume sponsorship for any employment visa or work authorization.

🏝️ Benefits

• Excellent Health, Dental & Vision Insurance.

• Retirement 401(k) Savings Plan.

• Generous paid time off policy including paid parental leave.

• Health insurance.

• Life insurance.

• Disability retirement plans.

• Paid time off.

• Eligibility for sales incentive plans.