Account Director – Europe

This is a fully remote position, open to applicants in Europe.

📋 Description

• Act as the primary account manager and main point of contact for 7–15 key accounts, generating approximately $3M in revenue.

• Discover and finalize opportunities for expansion, upgrades, and renewals.

• Implement account retention and growth strategies, ensuring Onomi's integration into centers of excellence and delivery units.

• Develop operational procedures, coordinate implementation and key integrations, and support seamless execution.

• Promote buying centers, functions, and geographic affiliates through workshops and webinars.

• Oversee partner engagement, briefings, and certification processes.

• Cultivate relationships with users, champions, commercial excellence teams, medical professionals, IT, procurement, and economic decision-makers.

• Shape technology usage guidelines and facilitate interactions with directors and VPs.

• Showcase value through definitive ROI metrics and encourage customer involvement in advisory boards, events, and roundtables.

• Conduct account research, mapping, planning, partner analysis, budget-cycle evaluations, and pricing benchmarks.

• Address first-line account compliance, administrative, and product-related inquiries.

• Document sales activities via CRM updates, sales forecasts, and pipeline calls.

• Participate in industry events, staff trade show booths, and accompany leadership at congresses.

• Master sales strategies, processes, and systems while autonomously managing sales lifecycles through contract expansions.

• Secure an initial deal within the first three months and meet portfolio growth targets.

⛳️ Requirements

• Proven experience in tech/services sales.

• Background as a genuine account leader in B2B SaaS or services/consulting.

• Experience managing significant accounts ($200K-$2M) within large organizations (>500 employees) over an extended period.

• Ability to comprehend decision-making processes and buying centers, fostering relationships with key stakeholders.

• Experience with global, large-scale accounts.

• SaaS sales experience in the pharmaceutical, financial services, professional services, or technology sectors.

• Demonstrated history of successfully engaging with demanding customers.

• Capability to identify customer challenges, assist in developing business cases, and guide them towards execution.

• Traits of autonomy, resourcefulness, confidence, creativity, and solution-oriented decision-making.

• Proficiency in quick calculations, forward-thinking in negotiations, understanding customer business drivers, and constructing business cases for C-suite or procurement teams.

• Familiarity with Salesforce, Google Suite, PowerPoint, and Fathom.

• Expertise in pharma HCP engagement is advantageous but not mandatory.

🏝️ Benefits

• No specific benefits or compensation extras mentioned.

• SpotMe is committed to recruiting, compensating, and promoting individuals irrespective of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.