Account Director, Cyber & Threat Intel

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead TRM's go-to-market strategy within the US Private Sector market.

• Enhance and solidify TRM's presence in the North American private sector landscape.

• Manage the complete sales process with both new and existing clients.

• Engage with current and potential key stakeholders to identify mission applications, budgets, decision-makers, influencers, and process owners.

• Drive the integration of blockchain intelligence into customer workflows.

• Develop a deep understanding of how customers utilize TRM tools and data, aiming to enhance customer success.

• Oversee, plan, implement, and lead client relationship initiatives, feedback loops, referrals, renewals, upsells, cross-sells, and expansions.

• Design and implement strategic territory plans to achieve revenue and churn objectives while exploring growth opportunities.

• Cultivate TRM product and customer-vertical expertise through demonstrations, trials, advisory sessions, and innovation workshops.

• Collect and prioritize customer feedback, advocating for it within TRM.

• Foster customer satisfaction leading to referrals, advocacy for TRM, and constructive feedback.

⛳️ Requirements

• Minimum of 8+ years of experience in selling SaaS products, or 4 years paired with extensive customer-domain and mission knowledge along with a consulting background.

• Proficiency with threat intelligence and cybersecurity products, particularly their application within financial networks.

• Strong understanding of cybersecurity organizations, workflows, procurement processes, and their organizational structures.

• Exceptional customer-facing presentation and listening skills, capable of establishing credibility with senior executives.

• Skill in comprehending customer needs and articulating compelling value propositions.

• Ability to manage a high volume of dynamic accounts effectively.

• Experience in customer relationship development, use-case identification, customer satisfaction, prospecting, and closing deals.

• Flexibility in adapting to rapidly changing goals and priorities.

• Self-directed ownership and execution of tasks.

• Proficient communication of complex concepts.

• Ability to collaborate across functions and engage with individuals at all organizational levels.

• AI fluency: expected to leverage AI to enhance workflows, structure and resolve issues, improve output quality, and increase efficiency; assessed during interviews.

🏝️ Benefits

• Competitive benefits, wellness programs, and time off, tailored to country and local employment regulations.

• Remote work environment with a distributed-first approach.

• Opportunities for professional growth and meaningful contributions.

• Regular feedback and collaborative opportunities.

• Access to AI tools designed to enhance and transform work processes.