Account Director

This is a fully remote position, open to applicants in North Carolina, +4 more states.

📋 Description

• Manage the development and expansion of client relationships

• Act as the main point of contact for clients and offer strategic advice

• Establish expectations and lead client presentations and discussions

• Prepare for and conduct client meetings, weekly check-ins, and account planning sessions

• Foster relationships, deliver outstanding results, and maintain engaging conversations with clients

• Encourage proactive planning, identify new project possibilities, and present recommendations

• Collaborate with business development to secure new business from scope creation to project initiation

• Identify, pursue, and obtain new scopes of work with current clients

• Work alongside project managers, creative, and production teams to ensure projects are completed on time and within budget

• Contribute to brainstorming sessions, ideation, creative briefings, and strategic planning

• Advocate on behalf of clients and handle conflict resolution

• Keep abreast of CPG branding and marketing trends and relay strategic insights to the studio

• Research client strategies to manage branding projects and discover new opportunities

⛳️ Requirements

• Experience in the CPG industry is essential

• 10+ years of relevant agency experience, or equivalent experience in brand management/marketing roles specifically related to CPG brands

• Experience in client-facing roles and relationship development in account management, planning, sales, or business development

• Demonstrated ability to effectively manage multiple clients and projects simultaneously

• Strong presentation and coordination skills, with the ability to clearly articulate creative strategies and concepts

• Excellent verbal and written communication abilities

• Degree in marketing, advertising, communications, business, or equivalent experience

• Capability to work in an entrepreneurial manner and navigate through ambiguity

• Adaptable, resourceful, and able to manage multiple clients and tasks

• A curiosity-driven mindset with a commitment to continuous learning

• High standards for creativity and service

• Dedication to collaboration, problem-solving, and incorporating feedback

🏝️ Benefits

• Paid vacation days

• 11-13 paid holidays each year

• Unlimited paid sick/personal time after the first 60 days of employment

• Studio-covered portion of medical premiums for employees and eligible family members

• 100% Studio-covered dental insurance for employees

• 100% Studio-covered vision insurance for employees

• Sponsored 401K savings plan with employer matching after 90 days

• Monthly wellness reimbursement

• Wireless communication stipend to assist with personal cell phone and home internet expenses