Account Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main client liaison and strategic collaborator.

• Guide cross-disciplinary teams encompassing media, analytics, strategy, creative, web development, finance, and project management.

• Manage the integrated campaign strategy and its execution from initial briefs and planning to performance assessment and optimization.

• Set goals, budgets, KPIs, and priorities in collaboration with clients and internal teams.

• Cultivate a deep understanding of clients’ businesses, sectors, competitive environments, and growth prospects.

• Spot opportunities to broaden agency engagement and devise solutions with agency experts.

• Facilitate client meetings and deliver insights related to performance, creativity, strategy, and financial recommendations.

• Ensure that deliverables meet quality benchmarks and align with client objectives.

• Supervise budgets, forecasts, invoicing, and overall client satisfaction.

• Propel smooth execution across media, analytics, strategy, creative, and other agency functions.

• Recognize dependencies and obstacles, addressing them before they escalate into client-facing challenges.

• Assess performance, unearth insights, and steer testing and optimization initiatives.

• Construct testing roadmaps for creative, audience targeting, and channel selection.

• Collaborate with channel leaders on reporting, insights, trends, signals of creative fatigue, and forthcoming actions.

• Convert technical specifics into clear, client-ready recommendations linked to business objectives.

• Collaborate with senior leadership to tackle performance, financial, and staffing requirements.

• Oversee account profitability and scope management, aiding in budget and SOW discussions.

• Lead, mentor, and nurture Client Services team members.

• Encourage collaboration, cross-functional relationships, efficient workflows, and a culture of accountability within the team.

⛳️ Requirements

• Over 8 years of experience in an advertising agency, ideally within media and/or creative sectors.

• 1–3+ years of experience in management or mentorship roles.

• Demonstrated success in leading integrated, cross-channel strategies and fostering robust client relationships.

• Strong comprehension of full-funnel media, performance marketing, and related KPIs.

• Familiarity with digital media, including Paid Social, Paid Search, Video, Programmatic, and CTV.

• Background in traditional media, including Linear, Audio, and OOH.

• Experience working with DTC brands and spearheading strategic creative initiatives.

• Proficient in building pivots and conducting sales and performance data analysis.

• Experience managing large, cross-functional teams while juggling multiple priorities.

• Outstanding communication and presentation skills, coupled with strong critical thinking and problem-solving capabilities.

• Willingness to travel and support clients outside of standard hours as necessary.

• Experience in website strategy and development management is advantageous.

• Residency in the Chicago area is a plus.

🏝️ Benefits

• Quarterly profit-sharing program.

• 401(K) plan with employer match and immediate eligibility.

• 4-6 weeks of PTO.

• 12 paid holidays.

• 12-18 weeks of paid family and medical leave.

• Monthly Work-From-Home allowance.

• Medical, Dental, and Vision insurance.

• Flexible First work environment.

• Commitment to investment in employees, technology, and tools.