Account Director

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Develop and nurture robust relationships with enterprise-level clients.

• Oversee current enterprise-level customer accounts, ensuring renewals and pinpointing upsell possibilities.

• Seek, cultivate, and finalize upsell opportunities within the designated territory through proactive outreach and channel partnerships.

• Formulate and implement a detailed territory strategy to achieve and surpass booking goals.

• Present both high-level and intricate sales presentations for Qualys cybersecurity offerings.

• Address functional and technical aspects of RFIs and RFPs.

• Collaborate with Technical Support Engineers to ensure positive case resolutions.

• Remain informed about industry trends, advancements in cybersecurity, and changes in regulations.

• Represent Qualys at both virtual and physical conferences and seminars.

• Work in partnership with Sales Engineers, Solution Architects, Sales Leadership, and Marketing teams.

• Conduct quarterly business reviews, executive reviews, and product roadmap discussions.

• Negotiate and finalize contracts.

• Maintain regular cadence calls with account teams to assess health, strategies, projects, and business needs.

• Monitor account leads and guarantee prompt responses in line with company SLAs.

• Coordinate support and technical teams to address product-related challenges or technical issues.

• Draft sales proposals, manage contract requirements, and process orders.

⛳️ Requirements

• Demonstrated experience in account management or sales, ideally within the cybersecurity or technology industries.

• Solid understanding of cloud cybersecurity solutions and recurring revenue models.

• Exceptional communication and interpersonal abilities, with a proven track record of building relationships across all organizational levels.

• Background in Financial Services, Banking, Capital Markets, or Insurance.

• Proficient in CRM platforms and sales forecasting techniques.

• Ability to assess market trends and customer feedback to discover upsell opportunities.

• Self-driven, results-oriented, and capable of working autonomously as well as within a team.

• Must take ownership of accounts and effectively manage support teams.

• Highly organized with the ability to juggle multiple accounts and teams.

• Knowledge of keeping projects on track.

• Experience conducting quarterly business reviews, executive reviews, and product roadmap sessions.

• Proven track record in negotiating and closing contracts.

• Must be open to travel.

🏝️ Benefits

• Comprehensive and highly competitive benefits package.